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Summary | 0050738: Loyalty points not updated correctly during Earn & Burn Process | ||
Revision | 2023-02-09 14:14 by ranjith_qualiantech_com | ||
Steps To Reproduce | POS Case 1: 1) Change Customer to "Redeem points Multi Subscription" 2) Add Product "Hiking Boots" with Qty 2 3) Click Total button (Do not redeem points from popup "Loyalty Point Available") 4) In payment tab, Click More button 5) Select "Automatic Loyalty Program membership" 6) Popup will be opened 7) Click "OK" multiple time as fast as possible Problems: Payment added more than once Loyalty points under Customer have negative points for "Automatic Loyalty Program membership" Case 2: Backoffice Loyalty Program Window "Automatic Loyalty Program membership" -> "Silver" Category Add "Buy X amount and EARN Y points." with Rule Type "Single Range", Amount "100", Points "10", Currency "EUR" POS 1) Change Customer to "Redeem points Automatic Subscription" 2) Add Product 3) Click Total button (Do not redeem points from popup "Loyalty Point Available") 4) Complete ticket with Cash payment 5) Change Customer to "Redeem points Automatic Subscription" Problem: Loyalty Points not updated for the customer for the previous sale <-- KO Do Refresh Data Points will be updated. But it should be updated after completing the sale. |
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Revision | 2023-02-08 11:58 by ranjith_qualiantech_com | ||
Steps To Reproduce | POS Case 1: 1) Change Customer to "Redeem points Automatic Subscription" 2) Add Product 3) Click Total button (Do not redeem points) 4) In payment tab, Select More button 5) Select "Automatic Loyalty Program membership" 6) Popup will be opened 7) Click "OK" multiple time as fast as possible Problems: Payment added more than once Loyalty points under Customer have negative value Case 2: Backoffice Loyalty Program Window "Automatic Loyalty Program membership" -> "Silver" Category Add "Buy X Earn Y points" with Rule Type "Single Range", Amount "100", Points "10" POS 1) Change Customer to "Redeem points Automatic Subscription" 2) Add Product 3) Click Total button (Do not redeem points) 4) Complete ticket wih Cash payment 5) Change Customer to "Redeem points Automatic Subscription" Problem: Loyalty Points not updated for the customer for the previous sale Do Refresh Data Points will be updated. It should be updated after completing the sale. |
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