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Summary 0041532: [19Q3] Error popup appears when paying a ticket with products that are applicable to get an On The Fly Coupon
Revision 2019-08-02 13:50 by inaki_garcia
Description In spite of trying to configure an On The Fly Coupon as best as possible for a store (in this case, "Posets Store") by following the documentation and using the Retail with Modules livebuild sampledata as reference, a popup error shows saying that the template for coupons has not been defined for this store after paying a ticket with products applicable to receive the coupon. There is no clue or indication on where to do the definition of such template in the documentation.

Assuming that this configuration is correct, then the functional issue is clear: it blocks any usage of the 'On The Fly Coupons', as the coupon isn't printed. And in any case, the process should be better explained in the documentation section for this module.

The popup shown is depicted in the attached screenshot.
Revision 2019-08-02 10:56 by inaki_garcia
Description In spite of trying to configure an On The Fly Coupon as best as possible for a store (in this case, "Posets Store") by following the documentation and using the Retail with Modules livebuild sampledata as reference, a popup error shows saying that the template for coupons has not been defined for this store after paying a ticket with products applicable to receive the coupon. There is no clue or indication on where to do the definition of such template in the documentation.

Assuming that this configuration is correct, then the functional issue is clear: it blocks any usage of the 'On The Fly Coupons', as the coupon isn't printed. And in any case, the process should be better explained in the documentation section for this module.

Furthermore, this behaviour can be observed in other terminals that don't belong to the "Posets Store", such as VBS-1 and CMS-1, and will persist until both the coupon is removed from the "OTF Coupons Generation Rules" AND the cache of the web browser is cleared.

The popup shown is depicted in the attached screenshot.
Revision 2019-08-02 10:31 by inaki_garcia
Description In spite of trying to configure an On The Fly Coupon as best as possible for a store (in this case, "Posets Store") by following the documentation and using the Retail with Modules livebuild sampledata as reference, a popup error shows saying that the template for coupons has not been defined for this store after paying a ticket with products applicable to receive the coupon. There is no clue or indication on where to do the definition of such template in the documentation.

Assuming that this configuration is correct, then the functional issue is clear: it blocks any usage of the 'On The Fly Coupons', as the coupon isn't printed. And in any case, the process should be better explained in the documentation section for this module.

The popup shown is depicted in the attached screenshot.


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