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Summary 0057393: RM-19607 [SALES] Refund option is available for gift card and credit note
Revision 2025-01-03 14:48 by philippe_mui
Steps To Reproduce In BO, in Role window, there is a User Action Access called Refund Gift Card that should allow to refund or not a gift card. In our case, this User Action Access is not created so it should not be allowed to make a refund of Gift Card/credit note.

1st case :
Finalize a gift card sale on POS
Scan the gift card with a scanner

2nd case
Finalize a verified return of a sale
Scan the credit note

Current result : A “REFUND” button is displayed for gift card and credit notes. When I click on it, an error message appears saying it is already expired even it is not.

Expected result : For gift cards and credit notes, the ‘REFUND' CTA should not be displayed, as they are not refundable since 'Refund Gift Card’ is not configured in Role window in the User Action Access
Revision 2024-12-09 17:16 by philippe_mui
Steps To Reproduce 1st case :
Finalize a gift card sale on POS
Scan the gift card with a scanner

2nd case
Finalize a verified return of a sale
Scan the credit note

Current result : A “REFUND” button is displayed for gift card and credit notes. When I click on it, an error message appears saying it is already expired even it is not.

Expected result : For gift cards and credit notes, the 'REFUND' button should not be displayed, as they are not refundable


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