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View Revisions: Issue #52019 | [ Back to Issue ] | ||
Summary | 0052019: Error processing a DOR from AWO | ||
Revision | 2023-03-30 22:23 by agete | ||
Steps To Reproduce | We have a video reproducing the error, please contact us to check it (it is too big to attach it here) Backoffice 1) create DOI and DOR in the backoffice already confirmed and issued and pending to receive 2)go in DOR and click the button "Receive" and task are generated FronEnd(AWO) 1) Open the DOD 2) confirm the QTY 3) click the button confirm and skip delta 4) error in attached is showed 5)go to backend and realize the tasks in the DOR are not confirmed 6)realize you can confirm them from backoffice 7)go to error while procesing tasks and check the error and jason |
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Revision | 2023-03-30 22:20 by agete | ||
Steps To Reproduce | Backoffice 1) create DOI and DOR in the backoffice already confirmed and issued and pending to receive 2)go in DOR and click the button "Receive" and task are generated FronEnd(AWO) 1) Open the DOD 2) confirm the QTY 3) click the button confirm and skip delta 4) error in attached is showed 5)go to backend and realize the tasks in the DOR are not confirmed 6)realize you can confirm them from backoffice 7)go to error while procesing tasks and check the error and jason |
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Revision | 2023-03-30 17:54 by nicola_uva | ||
Steps To Reproduce | Backoffice 1) create DOI and DOR in the backoffice already confirmed and issued and pending to receive 2)go in DOR and click the button "Receive" and task are generated FronEnd(AWO) 1) Open the DOD 2) confirm the QTY 3) click the button confirm and skip delta 4) error in attached is showed |
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Revision | 2023-03-30 17:12 by nicola_uva | ||
Steps To Reproduce | see video attached | ||
Revision | 2023-03-30 17:12 by nicola_uva | ||
Description | There are DOR that can not be received from AWO obtaining an error message attached. This error creates an entry in the “Errors while processing tasks” window, indicating something about there is no entry in the Storage detail table. The tasks can be processed in the DOR window in backoffice in a right way. |
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Revision | 2023-03-30 16:11 by nicola_uva | ||
Description | There are DOR that can not be received from AWO obtaining an error message attached. This error creates an entry in the “Errors while processing tasks” window, indicating something about there is no entry in the Storage detail table. The tasks can be processed in the DOR window in backoffice in a right way. This error appeared in SMCP in some test phases, I am not sure if they fixed something but it has not happened in production. In production SMCP has a similar error but in their case the reception tasks are confirmed, so at least the customer has the stock updated. They have an issue opened related to it, with similar error information: https://smcp.atlassian.net/browse/OP-3448 [^] - Request access |
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