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| View Revisions: Issue #37629 | [ Back to Issue ] | ||
| Summary | 0037629: "Verified return" menu option not present when none of the terminal's Terminal Type payment methods are counted in cash up. | ||
| Revision | 2018-01-12 14:20 by mrecasens | ||
| Description | Payment methods not counted in cash up is a condition, amongst two others, to have a Terminal for Sellers terminal but the rest of the conditions are not being met: * The Layaway Orders field must be checked. => Not true: it is unchecked by default. * The Pos Terminal Type may only contain payment methods that are not counted in the Cash Up process. => True, we change this and experience the issue * The roles that are accessing to these terminals should have the Web POS action Receipt this Layaway property set to 'N'. => Not true: it is set to 'Y' by default. You would expect to have payment methods defined in the terminal type not counted in the cashup (e.g. Credit Notes), and still be able to use verified returns functionality. cf. http://wiki.openbravo.com/wiki/Retail:Configuration_Guide#Terminal_for_Seller [^] |
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| Revision | 2018-01-12 13:00 by mrecasens | ||
| Description | Payment methods not counted in cash up is a condition, amongst two others, to have a Terminal for Sellers terminal but the rest of the conditions are not being met: * The Layaway Orders field must be checked. => Not true: it is unchecked by default. * The Pos Terminal Type may only contain payment methods that are not counted in the Cash Up process. => True, we change this and experience the issue * The roles that are accessing to these terminals should have the Web POS action Receipt this Layaway property set to 'N'. => Not true: it is set to 'Y' by default. cf. http://wiki.openbravo.com/wiki/Retail:Configuration_Guide#Terminal_for_Seller [^] |
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| Revision | 2018-01-12 13:00 by mrecasens | ||
| Steps To Reproduce | 1. Open a terminal https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^] [you may need to unlink and link again the terminal] => See that in the menu, option "Verified Returns" is present 2. Open Openbravo backoffice 3. Go to POS Terminal Type and select "VBS POS Terminal Type" 4. Open "Payment Method" tab 5. Uncheck "Count Payment in Cash Up" for all 4 payment methods present [you may need to activate "Automatic Deposit" for Payment Method 'Check' in Payment Method window] 6. Open again the same terminal https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^] => See that in the menu, option "Verified Returns" is not present anymore. Note that the rest of the menu options that should disappear in a Terminal for Sellers terminal are not present either: Open Drawer, Cash Up, Cash Up Partial, Cash Management. |
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| Revision | 2018-01-12 12:54 by mrecasens | ||
| Steps To Reproduce | 1. Open a terminal https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^] [you may need to unlink and link again the terminal] => See that in the menu, option "Verified Returns" is present 2. Open Opebnbravo backoffice 3. Go to POS Terminal Type and select "VBS POS Terminal Type" 4. Open "Payment Method" tab 5. Uncheck "Count Payment in Cash Up" for all 4 payment methods present [you may need to activate "Automatic Deposit" for Payment Method 'Check' in Payment Method window] 6. Open again the same terminal https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=VBS-1#retail.pointofsale [^] => See that in the menu, option "Verified Returns" is not present anymore |
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