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| ID | ||||||||
| 0057837 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | minor | always | 2025-02-03 10:14 | 2025-02-14 14:36 | |||
| Reporter | DanielMancho | View Status | public | |||||
| Assigned To | fofarril | |||||||
| Priority | normal | Resolution | no change required | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057837: [25Q1]Not able to change the sales representative of an order | |||||||
| Description | When trying to change the sales representative of an order, the field is unavailable to be changed. | |||||||
| Steps To Reproduce | BO: 1. Log in BO 2. Go to Channel - Touchpoint Type window and enable the 'Sales representative mandatory' checkbox. 3. Go to Organization window and set the 'Grace Days to Change Sales Representative' to 5 days 4. In the Organization window make sure to check 'Allow changing the sales representative in a closed order 1. Log in POS 2. Go to orders 3. Open an order created less than 5 days ago 4. Click on any of the lines 5. Click 'Sales representative' field | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Screenshot from 2025-02-03 10-13-23.png [^] (188,981 bytes) 2025-02-03 10:14
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Issue History |
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| Date Modified | Username | Field | Change |
| 2025-02-03 10:14 | DanielMancho | New Issue | |
| 2025-02-03 10:14 | DanielMancho | Assigned To | => Retail |
| 2025-02-03 10:14 | DanielMancho | File Added: Screenshot from 2025-02-03 10-13-23.png | |
| 2025-02-03 10:14 | DanielMancho | OBNetwork customer | => No |
| 2025-02-03 10:14 | DanielMancho | Triggers an Emergency Pack | => No |
| 2025-02-03 10:48 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-02-06 06:42 | jorgewederago | Steps to Reproduce Updated | View Revisions |
| 2025-02-06 15:36 | fofarril | Assigned To | jorgewederago => fofarril |
| 2025-02-06 15:36 | fofarril | Status | new => scheduled |
| 2025-02-14 14:36 | DanielMancho | Status | scheduled => closed |
| 2025-02-14 14:36 | DanielMancho | Resolution | open => no change required |
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Issue History |
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