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ID
0057737
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajorhave not tried2025-01-23 11:442025-02-03 16:28
ReporterAugustoMauchView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionopenFixed in Version
StatusscheduledFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0057737: Locking a terminal and opening the EnyoPOS on a different tab can lead to state persistence problems

DescriptionIn certain circumstances, detailed in the steps to reproduce, it is possible for cashiers to work on POS terminals that will not persist the changes done in its state.

As a consequence, when that terminal is restarted, the state that it will be recovered from the perseistence will be outdated. There are currently some mitigations in place to reduce the impact of this problem, but they do not cover all cases, and they do not work offline.

Note that this steps reproducible the problem in EnyoPOS, but not in ReactPOS

Steps To Reproduce- Open EnyoPOS in one tab
- Work with it, create several tickets. Open the Orders window, check that the tickets that were created were synchronized
- Logout, but keep the tab open
- Open EnyoPOS in other tab (at this momento the persistence of the original tab will be stopped)
- Create a one ticket, and close that tab
- Log in again in the initial tab (the persistence remains stopped).
- Create a few tickets
- Switch to offline mode
- Refresh the browser. The state recovered from the persistence layer will not contain the latest changes.
- Create a few tickets more
- Checke the Orders window, and notice that duplicated document numbersĀ”
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
depends on backport 0057738RR24Q4.1 scheduledranjith_qualiantech_com Locking a terminal and opening the EnyoPOS on a different tab can lead to state persistence problems 
Not all the children of this issue are yet resolved or closed.

-  Notes
(0174751)
hgbot (developer)
2025-01-27 13:04

Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.mobile.core/-/merge_requests/809 [^]

- Issue History
Date Modified Username Field Change
2025-01-23 11:44 AugustoMauch New Issue
2025-01-23 11:44 AugustoMauch Assigned To => Retail
2025-01-23 11:44 AugustoMauch Triggers an Emergency Pack => No
2025-01-23 12:00 AugustoMauch Description Updated View Revisions
2025-01-23 12:00 AugustoMauch Steps to Reproduce Updated View Revisions
2025-01-23 12:00 AugustoMauch Status new => acknowledged
2025-01-23 12:20 AugustoMauch Steps to Reproduce Updated View Revisions
2025-01-23 12:21 aaroncalero Steps to Reproduce Updated View Revisions
2025-01-23 12:30 marvintm Assigned To Retail => ranjith_qualiantech_com
2025-01-23 12:30 marvintm Status acknowledged => scheduled
2025-01-27 13:04 hgbot Note Added: 0174751


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