Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0057413 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | have not tried | 2024-12-10 15:03 | 2025-02-18 06:52 | |||
| Reporter | jmassy | View Status | public | |||||
| Assigned To | fofarril | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | approved | |||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0057413: After a Cancel and Replace the cancel receipt is missing in the mail | |||||||
| Description | After a Cancel and Replace the cancel receipt is missing in the mail | |||||||
| Steps To Reproduce | Bo configuration : In window ‘Channel - Touchpoint Type’, define: 'Generate Simplified Invoices' = N 'Show Document Delivery methods' = Y 'Print' = Y 'Email' = Y 'Can Select More Than One Option' = Y To reproduce : 1 - In POS Finalize a sale with: No customer assigned One product in quantity 1 No issue invoice for the sale 2 - Login in POS with a correct user on the channel touchpoint Finalize a cancel and replace order that modifies the previous sale with: No customer assigned Several products with different quantities No issue invoice for the sale In the delivery pop-up, select 'Print + Email' 3 - Check the mail received expected result : 1 sales receipt and 1 canceled receipt ticket are received for the sale in joined file of an email with a subject and an HTML body What we really have : The Canceled receipt hasn't been sent in the mail | |||||||
| Tags | No tags attached. | |||||||
| Attached Files | ||||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-12-10 15:03 | jmassy | New Issue | |
| 2024-12-10 15:03 | jmassy | Assigned To | => Retail |
| 2024-12-10 15:03 | jmassy | Triggers an Emergency Pack | => No |
| 2024-12-10 15:04 | jmassy | Note Added: 0173148 | |
| 2025-01-26 11:24 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-01-28 11:11 | jorgewederago | Assigned To | jorgewederago => fofarril |
| 2025-01-28 14:43 | fofarril | Status | new => scheduled |
| 2025-01-30 14:18 | hgbot | Merge Request Status | => open |
| 2025-01-30 14:18 | hgbot | Note Added: 0174909 | |
| 2025-01-31 07:01 | jorgewederago | OBNetwork customer | => No |
| 2025-01-31 07:01 | jorgewederago | Severity | minor => major |
| 2025-01-31 14:29 | fofarril | Relationship added | blocks 0057825 |
| 2025-01-31 14:36 | fofarril | Relationship added | blocks 0057826 |
| 2025-02-18 03:58 | hgbot | Merge Request Status | open => approved |
| 2025-02-18 06:51 | hgbot | Resolution | open => fixed |
| 2025-02-18 06:51 | hgbot | Status | scheduled => closed |
| 2025-02-18 06:52 | hgbot | Note Added: 0175781 | |
| 2025-02-18 06:52 | hgbot | Fixed in Version | => RR25Q2 |
| 2025-02-18 06:52 | hgbot | Note Added: 0175782 | |
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