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ID
0056812
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2024-10-16 18:382024-11-05 14:12
ReportersofidossantView Statuspublic 
Assigned ToBimla_vm 
PrioritynormalResolutionno change requiredFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionpiSCM revision 
Merge Request Statusopen
Review Assigned To
OBNetwork customerOBPS
Support ticket111640
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0056812: You can return an unpaid credit sale.

DescriptionWhen we make a credit sale, I should not be allowed to return it and pay for it (there is no longer any payment).
We can return the sale on credit and add any form of payment.
Steps To Reproduce1- Do a credit order for a business partner XX
2- Open the credit order and return


Attached video.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0170514)
sofidossant (viewer)
2024-10-16 18:40

VIDEO
https://drive.google.com/file/d/1xpL_Gg3VP8KHAXJsNjmKl3H5jnkRtDTH/view?usp=sharing [^]
(0171023)
hgbot (developer)
2024-10-28 10:40

Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3030 [^]
(0171392)
jorgewederago (viewer)
2024-11-05 10:31

This is working as expected. In older releases and Enyo version it works in the same way. The condition to do a return is that the item is delivered, not paid.
(0171393)
hgbot (developer)
2024-11-05 10:31

Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3030 [^]
(0171417)
sofidossant (viewer)
2024-11-05 13:35

It is clear that in order to be able to make a return, the important thing is that the product has been shipped.
However, the ticket is open not for the generation of the return but for the generation of the refund.
Following the product logic:

- To be able to make a return, it must have been delivered.
Then
- In order to make a REFUND, it must have been PAID.

a refund on an unpaid product must settle the debt.
(0171425)
jorgewederago (viewer)
2024-11-05 14:12

As of now this is working as expected and has been working like this for quite some time. What you are proposing is a functional change that should be discussed with Product Management directly following the standard approach through Jira.

- Issue History
Date Modified Username Field Change
2024-10-16 18:38 sofidossant New Issue
2024-10-16 18:38 sofidossant Assigned To => Retail
2024-10-16 18:38 sofidossant OBNetwork customer => OBPS
2024-10-16 18:38 sofidossant Support ticket => 111640
2024-10-16 18:38 sofidossant Triggers an Emergency Pack => No
2024-10-16 18:40 sofidossant Note Added: 0170514
2024-10-18 12:09 jorgewederago Assigned To Retail => jorgewederago
2024-10-25 10:31 jorgewederago Status new => acknowledged
2024-10-25 14:15 Bimla_vm Assigned To jorgewederago => Bimla_vm
2024-10-25 14:15 Bimla_vm Status acknowledged => scheduled
2024-10-28 10:40 hgbot Merge Request Status => open
2024-10-28 10:40 hgbot Note Added: 0171023
2024-11-05 10:31 jorgewederago Note Added: 0171392
2024-11-05 10:31 jorgewederago Status scheduled => closed
2024-11-05 10:31 jorgewederago Resolution open => no change required
2024-11-05 10:31 hgbot Note Added: 0171393
2024-11-05 13:35 sofidossant Status closed => new
2024-11-05 13:35 sofidossant Note Added: 0171417
2024-11-05 14:12 jorgewederago Note Added: 0171425
2024-11-05 14:12 jorgewederago Status new => closed


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