Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0055931 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | minor | always | 2024-07-05 16:32 | 2025-03-27 12:16 | |||
| Reporter | Daria_Sh | View Status | public | |||||
| Assigned To | guilleaer | |||||||
| Priority | normal | Resolution | duplicate | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
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| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
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| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0055931: [24q3] A different address is displayed when making a cross-store verified return | |||||||
| Description | If an issued invoice is created in the Orhi Store and a verified return is made for that order in the Vall Blanca Store, a different customer address than the one set during the sale in the Orhi Store will be displayed The Cross Store configurations in backoffice: In the 'Organization' window: - Open 'Vall Blanca Store' → Move to 'Retail Configuration' section: - Select 'White Valley Spain S.A' in 'Cross Store Organization' field - Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field - Set 'Group' in 'Retail Organization Type' field | |||||||
| Steps To Reproduce | 1. Log in to Orhi Store 2. Assign a Customer to the Order 3. Apply 'Issue Invoice' option 4. Add product to the Order → Complete a sale 5. Log in to Vall Blanca Store 6. Go to Orders → Apply 'Store' filter 7. Select created in Orhi Store order 8. Push 3 dots at the and of the line → Apply 'Verified Return' option 9. Pay attention to address line Actual result: A different customer address than the one set during the sale in the Orhi Store is displayed | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Screenshot_40.png [^] (65,810 bytes) 2024-07-05 16:32
Screenshot_41.png [^] (61,501 bytes) 2024-07-05 16:32
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(0177553) hgbot (developer) 2025-03-27 12:16 |
Issue exported to Jira: https://openbravo.atlassian.net/browse/RM-24288 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-07-05 16:32 | Daria_Sh | New Issue | |
| 2024-07-05 16:32 | Daria_Sh | Assigned To | => Retail |
| 2024-07-05 16:32 | Daria_Sh | File Added: Screenshot_40.png | |
| 2024-07-05 16:32 | Daria_Sh | OBNetwork customer | => No |
| 2024-07-05 16:32 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2024-07-05 16:32 | Daria_Sh | File Added: Screenshot_41.png | |
| 2024-07-05 16:33 | Daria_Sh | Steps to Reproduce Updated | View Revisions |
| 2025-01-31 11:13 | guillermogil | Assigned To | Retail => guilleaer |
| 2025-03-27 12:16 | hgbot | Note Added: 0177553 | |
| 2025-03-27 12:16 | hgbot | Status | new => closed |
| 2025-03-27 12:16 | hgbot | Resolution | open => duplicate |
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Issue History |
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