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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-07-05 16:322024-07-05 16:33
ReporterDaria_ShView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0055931: [24q3] A different address is displayed when making a cross-store verified return

DescriptionIf an issued invoice is created in the Orhi Store and a verified return is made for that order in the Vall Blanca Store, a different customer address than the one set during the sale in the Orhi Store will be displayed

The Cross Store configurations in backoffice:
In the 'Organization' window:
- Open 'Vall Blanca Store' → Move to 'Retail Configuration' section:
- Select 'White Valley Spain S.A' in 'Cross Store Organization' field
- Specify 'Spain Reconciliations' in the 'Document type for Reconciliations' field
- Set 'Group' in 'Retail Organization Type' field
Steps To Reproduce1. Log in to Orhi Store
2. Assign a Customer to the Order
3. Apply 'Issue Invoice' option
4. Add product to the Order → Complete a sale
5. Log in to Vall Blanca Store
6. Go to Orders → Apply 'Store' filter
7. Select created in Orhi Store order
8. Push 3 dots at the and of the line → Apply 'Verified Return' option
9. Pay attention to address line

Actual result: A different customer address than the one set during the sale in the Orhi Store is displayed
TagsNo tags attached.
Attached Filespng file icon Screenshot_40.png [^] (65,810 bytes) 2024-07-05 16:32

png file icon Screenshot_41.png [^] (61,501 bytes) 2024-07-05 16:32

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
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- Issue History
Date Modified Username Field Change
2024-07-05 16:32 Daria_Sh New Issue
2024-07-05 16:32 Daria_Sh Assigned To => Retail
2024-07-05 16:32 Daria_Sh File Added: Screenshot_40.png
2024-07-05 16:32 Daria_Sh Triggers an Emergency Pack => No
2024-07-05 16:32 Daria_Sh File Added: Screenshot_41.png
2024-07-05 16:33 Daria_Sh Steps to Reproduce Updated View Revisions

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