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ID
0055321
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2024-04-25 14:312024-06-07 09:00
ReporterlorenzofidalgoView Statuspublic 
Assigned ToTriage Platform Base 
PriorityimmediateResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionpiSCM revision 
Review Assigned To
Regression levelProduction - Confirmed Stable
Regression date
Regression introduced in release23Q1.4
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055321: Rescaling the POS2 window to a small height induces lots of uncaught errors to be thrown

DescriptionIn case the browser window is not maximized and rescaled to a small height, errors are continuously thrown and the POS2 user must refresh the application to continue working with it.
The errow shows the following message:
"No config found for {"impaired":"False","handedness":"Right"}/1727/1"

Tested and reproducible with Google Chrome stable version 124.0.6367.62 (64 bits).
Tested and reproducible in master, 22Q4, 24Q1.1, 23Q3.2 and 23Q1.4.
Tested and NOT reproducible in 22Q4.2
Steps To Reproduce0-Login POS2 as vallblanca and click Next to go to main POS2 page. Maximize the browser window.
1-Now, restore browser window to be able to rescale it. Rescale it as big as possible (almost as if maximiezed, e.g. 1867pixels width x 910pixels height).
2-Keeping same width, make the browser window as short as possible (e.g. 1867px width x 20px height). Rescale it again as big as possible and realise uncaught errors keep appearing. (In case they do not appear, repeat step 1 and 2 several times, rescaling the browser). DEFECT: Following error is continuously shown "No config found for {"impaired":"False","handedness":"Right"}/1727/1".
TagsNo tags attached.
Attached Filespng file icon InfiniteError.png [^] (174,723 bytes) 2024-04-25 14:31


png file icon InfiniteErrors2.png [^] (285,130 bytes) 2024-04-25 14:31

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-  Notes
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- Issue History
Date Modified Username Field Change
2024-04-25 14:31 lorenzofidalgo New Issue
2024-04-25 14:31 lorenzofidalgo Assigned To => Retail
2024-04-25 14:31 lorenzofidalgo File Added: InfiniteError.png
2024-04-25 14:31 lorenzofidalgo Regression level => Production - Confirmed Stable
2024-04-25 14:31 lorenzofidalgo Regression introduced in release => 23Q1.4
2024-04-25 14:31 lorenzofidalgo Triggers an Emergency Pack => No
2024-04-25 14:31 lorenzofidalgo File Added: InfiniteErrors2.png
2024-04-25 14:33 lorenzofidalgo Description Updated View Revisions
2024-04-26 12:45 lorenzofidalgo Severity major => minor
2024-04-26 12:46 lorenzofidalgo Summary Rescaling the POS2 window to a small height induces uncaught errors to be uninterruptedly thrown => Rescaling the POS2 window to a small height induces lots of uncaught errors to be thrown
2024-06-07 09:00 guillermogil Assigned To Retail => Triage Platform Base


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