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ID
0055016
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorsometimes2024-03-20 16:272024-04-11 13:00
ReporterivazquezView Statuspublic 
Assigned ToRajesh_18 
PrioritynormalResolutionfixedFixed in VersionRR24Q3
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETA> 1 monthTarget VersionRR20Q3.4
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionRR20Q3.4SCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0055016: IndexedDB data synchronization error - Extremely large Terminal Log caused by the function "updatePendingMultiOrders"

DescriptionWe have some customers where because of the "updatePendingMultiOrders" function a giant Terminal Log is generated which cannot be synchronized with the back office.

This means that all logs to be synchronized after this terminal log cannot be synchronized, and the till goes offline.

Code that executes this message:

https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/blob/master/web/org.openbravo.retail.posterminal/js/pointofsale/view/payment.js?ref_type=heads#L1192 [^]


The only way to unlock it is to delete this terminal log, but the customer cannot do this, so the customer has to contact the support team for this.
Steps To ReproduceAttached in this ticket is the giant terminal log that causes the error, you have to decide how to handle this type of message to avoid this large accumulation of messages.
TagsNo tags attached.
Attached Files? file icon bigLog2.json [^] (2,291,309 bytes) 2024-03-20 16:27

- Relationships Relation Graph ] Dependency Graph ]
related to defect 0051930 closedAugustoMauch Openbravo ERP IndexedDB data synchronization error 
related to defect 0055014pi scheduledander_flores Retail Modules IndexedDB data synchronization error - Extremely large Terminal Log caused by the module "Events for client" 

-  Notes
(0162795)
hgbot (developer)
2024-04-03 07:00

Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1524 [^]
(0163098)
hgbot (developer)
2024-04-11 13:00

Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal [^]
Changeset: e1c9bc5a105628a3f87c9f93dcde360228b6f45f
Author: Rajesh Senthilkumar <rajesh@qualiantech.com>
Date: 11-04-2024 10:59:40
URL: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/e1c9bc5a105628a3f87c9f93dcde360228b6f45f [^]

Fixed ISSUE-55016: Removed Unnecessary terminal logs for updatePendingMultiOrders

---
M web/org.openbravo.retail.posterminal/js/pointofsale/view/payment.js
---
(0163099)
hgbot (developer)
2024-04-11 13:00

Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1524 [^]

- Issue History
Date Modified Username Field Change
2024-03-20 16:27 ivazquez New Issue
2024-03-20 16:27 ivazquez Assigned To => Retail
2024-03-20 16:27 ivazquez File Added: bigLog2.json
2024-03-20 16:27 ivazquez Triggers an Emergency Pack => No
2024-03-20 16:30 ivazquez Relationship added related to 0055014
2024-03-20 16:30 ivazquez Relationship added related to 0051930
2024-03-20 16:30 ivazquez ETA none => > 1 month
2024-03-20 16:30 ivazquez version => RR20Q3.4
2024-03-21 08:58 jorgewederago Status new => acknowledged
2024-04-02 08:26 Rajesh_18 Assigned To Retail => Rajesh_18
2024-04-02 08:26 Rajesh_18 Status acknowledged => scheduled
2024-04-03 07:00 hgbot Note Added: 0162795
2024-04-11 13:00 hgbot Resolution open => fixed
2024-04-11 13:00 hgbot Status scheduled => closed
2024-04-11 13:00 hgbot Fixed in Version => RR24Q3
2024-04-11 13:00 hgbot Note Added: 0163098
2024-04-11 13:00 hgbot Note Added: 0163099


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