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ID
0054420
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2024-01-22 17:162025-02-02 06:52
ReporterDaria_ShView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned Toguillermogil
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0054420: [24Q1]Return Order is not created if create a blind return with the assigned customer and using Credit Note payment method

DescriptionIf assign 'Arturo Montoro' customer, create a blind Return and apply 'Credit Note' payment method, Return Order as well as Credit Note is not created

To be able to reproduce the issue, Credit Note as separate payment method should be configured for the terminal
Steps To Reproduce1.Go to VBS-30 (login:vallblanca/password:openbravo)
2.Change 'VBS Customer' to 'Arturo Montoro' customer
3.Push 3 vertical dots at the bottom of Orders area → Select 'Convert to return' option
4.Add 'Avalanche transceiver' product to the Order → Push 'Refund' button
5.Select 'Credit Note' payment method → Click 'Done' button
6.Go to Sell → Orders
7.Pay attention to the created return

Actual result: Return order is not created
Expected result: Return order in status Refunded is created
TagsNo tags attached.
Attached Files

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-  Notes
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- Issue History
Date Modified Username Field Change
2024-01-22 17:16 Daria_Sh New Issue
2024-01-22 17:16 Daria_Sh Assigned To => Retail
2024-01-22 17:16 Daria_Sh OBNetwork customer => No
2024-01-22 17:16 Daria_Sh Triggers an Emergency Pack => No
2024-01-22 17:18 Daria_Sh Summary [24Q1]Return Order is not created if create a blind return with the assigned customer => [24Q1]Return Order is not created if create a blind return with the assigned customer and using Credit Note payment method
2024-01-22 17:18 Daria_Sh Steps to Reproduce Updated View Revisions
2025-02-02 06:52 guillermogil Review Assigned To => guillermogil
2025-02-02 06:52 guillermogil Status new => closed
2025-02-02 06:52 guillermogil Resolution open => unable to reproduce


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