Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0054277 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| design defect | [POS2] POS | major | always | 2024-01-09 16:00 | 2025-03-25 14:59 | |||
| Reporter | charlotte_vasseur | View Status | public | |||||
| Assigned To | fofarril | |||||||
| Priority | normal | Resolution | no change required | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0054277: User Input + Value Translations: full refresh is not enough, we have to clean cache of the browser to see the translation in POS | |||||||
| Description | For User Input and Inser Input Value, we don't see the translations in the POS after a full refresh on the touchpoint We have to clean the cache of the browser, force a full refresh on the touchpoint should be enough | |||||||
| Steps To Reproduce | In BO, log in with Role 'System Administrator' In window 'Language', define a second language as 'System Language' (for example 'French (France)') In BO, log in with role 'The White Valley Group Admin' In window 'User Input', select a user input (for example 'Return Line Reason') In subtab 'Translation', define a translation for the previous language ('French (France)' - see "BO User Input Translation.png") In subtab 'Input Value', select a value (for example 'Other') In subtab 'Input Value Translation', define a translation for the previous language ('French (France)' - see "BO User Input Value Translation.png") Log in POS The user is logged with language English Add a product to the ticket and select 'Return Line' on it A pop-up is displayed asking for a reason in English (OK - see "01 User logged in English.png") Change the language of the user in POS for French Add a product to the ticket and select 'Return Line' on it A pop-up is displayed asking for a reason in English (OK expected - see "02 French after change language.png") In BO, window 'Channel - Touchpoint', force a full refresh on the touchpoint used in POS In POS, set the default language to French, log out and log in A full refresh happens Add a product to the ticket and select 'Return Line' on it => A pop-up is displayed asking for a reason but it is still in English (KO - see "03 French after force full refresh in BO.png") We have to clean cache of the browser in order to see properly the translation in French (see "04 French after clean cache of browser.png") | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  BO User Input Translation.png [^] (120,381 bytes) 2024-01-09 16:00
BO User Input Value Translation.png [^] (148,677 bytes) 2024-01-09 16:00
01 User logged in English.png [^] (113,514 bytes) 2024-01-09 16:00
02 French after change language.png [^] (140,768 bytes) 2024-01-09 16:00
03 French after force full refresh in BO.png [^] (140,636 bytes) 2024-01-09 16:01
04 French after clean cache of browser.png [^] (142,241 bytes) 2024-01-09 16:01
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(0177243) charlotte_vasseur (viewer) 2025-03-25 14:57 |
Tested OK on Livebuilds + Fashion env 24Q4.2 No need to clean cache anymore after adding a translation, it appears OK on POS after a force full refresh |
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(0177244) jorgewederago (viewer) 2025-03-25 14:59 |
Based on Charlotte's input we are closing the issue |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-01-09 16:00 | charlotte_vasseur | New Issue | |
| 2024-01-09 16:00 | charlotte_vasseur | Assigned To | => Retail |
| 2024-01-09 16:00 | charlotte_vasseur | File Added: BO User Input Translation.png | |
| 2024-01-09 16:00 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2024-01-09 16:00 | charlotte_vasseur | File Added: BO User Input Value Translation.png | |
| 2024-01-09 16:00 | charlotte_vasseur | File Added: 01 User logged in English.png | |
| 2024-01-09 16:00 | charlotte_vasseur | File Added: 02 French after change language.png | |
| 2024-01-09 16:01 | charlotte_vasseur | File Added: 03 French after force full refresh in BO.png | |
| 2024-01-09 16:01 | charlotte_vasseur | File Added: 04 French after clean cache of browser.png | |
| 2025-01-23 07:34 | guillermogil | OBNetwork customer | => No |
| 2025-01-23 07:34 | guillermogil | Type | defect => design defect |
| 2025-02-02 06:41 | guillermogil | Assigned To | Retail => jorgewederago |
| 2025-03-21 14:59 | fofarril | Assigned To | jorgewederago => fofarril |
| 2025-03-21 14:59 | fofarril | Status | new => scheduled |
| 2025-03-25 14:57 | charlotte_vasseur | Note Added: 0177243 | |
| 2025-03-25 14:59 | jorgewederago | Note Added: 0177244 | |
| 2025-03-25 14:59 | jorgewederago | Status | scheduled => closed |
| 2025-03-25 14:59 | jorgewederago | Resolution | open => no change required |
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Issue History |
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