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ID
0053775
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POStrivialalways2023-10-26 15:292023-10-26 15:29
Reporterasier_perezView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0053775: [23Q4] Button images are not shown in iPad when using offline mode

DescriptionWhen we use an iPad in online mode, the images in buttons are shown correctly. For example, the check in the 'Apply' button of Discounts window, the till image of 'Close Till' button, or the image of 'Store Stock' button in the Product Card.

However, if we go offline, all the images that have not been rendered when we were online will not load, and the buttons will be empty. This happens with an iPad both in portrait and in landscape, but not with an iPhone or an Android tablet.
Steps To Reproduce1) Log into POS2 with an iPad in offline mode
2) Add a product to the ticket
3) Select the product line from the ticket and go to 'Product Card' => The 'Store Stock' button does not have any image
4) Go back, click the line and go to 'Discount' => The 'Apply button does not have any image
5) Go back and on the sidebar at the left, select the till symbol => The 'Close Till' and 'Cash Management' buttons do not have any image

Go online mode
1) Enable wifi connection
2) Click on the red terminal symbol near the upper right corner
3) Click 'Try Now' to reconnect and wait 5 seconds
4) (Log in again if you are asked to do so) Now the previous buttons will have its appropriate images
TagsNo tags attached.
Attached Filesjpg file icon IMG_E0353.JPG [^] (344,892 bytes) 2023-10-26 15:29

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-  Notes
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- Issue History
Date Modified Username Field Change
2023-10-26 15:29 asier_perez New Issue
2023-10-26 15:29 asier_perez Assigned To => Retail
2023-10-26 15:29 asier_perez File Added: IMG_E0353.JPG
2023-10-26 15:29 asier_perez Triggers an Emergency Pack => No


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