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| ID | ||||||||||||
| 0053704 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | sometimes | 2023-10-18 15:44 | 2023-11-08 12:50 | |||||||
| Reporter | xabier_egues | View Status | public | |||||||||
| Assigned To | xabier_egues | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0053704: close store popup shows when doing a cashup with other tills open | |||||||||||
| Description | when doing a cashup with other tills open in the store, a popup shows saying that all other tills are closed and allows to close the store. If we close the store it forcefully closes every other session. | |||||||||||
| Steps To Reproduce | in one till, log in as vallblanca and leave it open. in another till log in as vallblanca and click on the menu button click the till submenu button click the close till button in the 'cashup step 1 of 3' click the 'next' button in the 'cashup step 2 of 3' click the 'next' button in the 'cashup step 3 of 3' click the 'next' button then, a popup will appear saying "The Cash Up process was completed successfully and this was the last till left opened. Do you want to close the store?" even though there is another open till (should not happen) click the 'yes' button in the popup you will see another popup saying that the store has been closed correctly click the 'ok' button in the popup in the till we previously let open there should be a popup saying 'unrecoverable session' and the till should be offline verify that the first till we opened is now not working | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  errorUnrecoverableSession1.png [^] (168,279 bytes) 2023-10-19 17:03
errorUnrecoveraableSession2.png [^] (115,779 bytes) 2023-10-19 17:04
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(0156014) plujan (manager) 2023-10-18 16:02 edited on: 2023-11-08 12:27 |
Assigned within QA team to double check the environment setup |
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(0156917) xabier_egues (developer) 2023-11-08 12:32 |
issue disappeared after an install.source, but it is unclear if this solved some installation error or if it simply resetted the actions performed during the QA cycle and the error can still be reproduced given the right circumstances |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-10-18 15:44 | xabier_egues | New Issue | |
| 2023-10-18 15:44 | xabier_egues | Assigned To | => Retail |
| 2023-10-18 15:44 | xabier_egues | Triggers an Emergency Pack | => No |
| 2023-10-18 15:45 | xabier_egues | Description Updated | View Revisions |
| 2023-10-18 16:01 | plujan | Assigned To | Retail => lorenzofidalgo |
| 2023-10-18 16:02 | plujan | Note Added: 0156014 | |
| 2023-10-19 17:03 | xabier_egues | File Added: errorUnrecoverableSession1.png | |
| 2023-10-19 17:04 | xabier_egues | File Added: errorUnrecoveraableSession2.png | |
| 2023-10-19 17:49 | xabier_egues | Steps to Reproduce Updated | View Revisions |
| 2023-11-08 12:27 | xabier_egues | Note Edited: 0156014 | View Revisions |
| 2023-11-08 12:28 | xabier_egues | Reproducibility | have not tried => sometimes |
| 2023-11-08 12:32 | xabier_egues | Note Added: 0156917 | |
| 2023-11-08 12:50 | lorenzofidalgo | Assigned To | lorenzofidalgo => xabier_egues |
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Issue History |
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