Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0053513 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| design defect | [Retail Modules] Web POS | major | always | 2023-09-21 10:04 | 2025-02-02 06:27 | |||
| Reporter | ngarcia | View Status | public | |||||
| Assigned To | Rajesh_18 | |||||||
| Priority | urgent | Resolution | out of date | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | open | |||||||
| Review Assigned To | guillermogil | |||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | 73133 | |||||||
| Regression level | Production - Confirmed Stable | |||||||
| Regression date | 2022-09-06 | |||||||
| Regression introduced in release | RR23Q1 | |||||||
| Regression introduced by commit | https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/b03613ff6b335f3100f53ba49e03dc511ddca4e1 [^] | |||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0053513: Change payment is considered a sale and it is summed to the expected amount of the cashup when paying with Pay Open Tickets | |||||||
| Description | Change payment is considered a sale and it is summed to the expected amount of the cashup when paying with Pay Open Tickets | |||||||
| Steps To Reproduce | Log in in the POS Add Adhesive body warmers product (3.60) Do not complete the ticket Click on New Receipt Add Adhesive body warmers classic product (5.00) Do not complete the ticket Click on Pay Open Tickets menu option Select both receipts Pay them with 10 euros Check the change is shown as 1.40 Do the cashup Check 10 is summed up to the expected amount in cash instead of 8.60 (This is wrong) In the backoffice Check two payments have been created with a total amount of 10 and the change amount has been split and assigned to the overpayment G/L Item. This doesn't happen if you do a change payment over a single ticket Check the Total Sales for Cash in Channel Touchpoint - Cash Up History - Payment Method status cashup tab is 10 instead of 8.60 | |||||||
| Tags | No tags attached. | |||||||
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 Relationships [ Relation Graph ]
[ Dependency Graph ]
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(0155199) hgbot (developer) 2023-09-25 10:41 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1360 [^] |
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(0167946) hgbot (developer) 2024-08-12 08:55 |
Merge Request created: https://gitlab.com/openbravo/ci/mobile-test/-/merge_requests/407 [^] |
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(0168692) marvintm (viewer) 2024-09-03 12:27 |
Finally we are changing this issue to design defect, and we are also removing the regression fields. We don't consider it as a regression, as it is happening only in a new functionality (the configuration to set Pay Open Tickets to generate a single payment instead of individual payments), and not in existing functionality. After discussing with Product Management, and understanding the changes that would need to be done to solve this problem, we believe it would be a small project, which doesn't fill the scope for a standard defect. This is why we are changing it to design defect. We propose to solve this problem once the Pay Open Tickets functionality is proposed to be migrated to React. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-09-21 10:04 | ngarcia | New Issue | |
| 2023-09-21 10:04 | ngarcia | Assigned To | => Retail |
| 2023-09-21 10:04 | ngarcia | OBNetwork customer | => Gold |
| 2023-09-21 10:04 | ngarcia | Support ticket | => 73133 |
| 2023-09-21 10:04 | ngarcia | Triggers an Emergency Pack | => No |
| 2023-09-21 12:07 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2023-09-21 12:08 | Rajesh_18 | Status | new => acknowledged |
| 2023-09-21 12:08 | Rajesh_18 | Status | acknowledged => scheduled |
| 2023-09-22 09:32 | Rajesh_18 | Regression level | => Production - Confirmed Stable |
| 2023-09-22 09:32 | Rajesh_18 | Regression date | => 2022-09-06 |
| 2023-09-22 09:32 | Rajesh_18 | Regression introduced in release | => RR23Q1 |
| 2023-09-22 09:32 | Rajesh_18 | Regression introduced by commit | => https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/b03613ff6b335f3100f53ba49e03dc511ddca4e1 [^] |
| 2023-09-22 09:32 | Rajesh_18 | Status | scheduled => acknowledged |
| 2023-09-22 09:33 | Rajesh_18 | Status | acknowledged => scheduled |
| 2023-09-25 10:41 | hgbot | Merge Request Status | => open |
| 2023-09-25 10:41 | hgbot | Note Added: 0155199 | |
| 2023-10-05 08:45 | Rajesh_18 | Status | scheduled => acknowledged |
| 2023-10-05 08:45 | Rajesh_18 | Status | acknowledged => scheduled |
| 2024-08-12 08:55 | hgbot | Note Added: 0167946 | |
| 2024-08-12 14:02 | marvintm | Status | scheduled => acknowledged |
| 2024-08-12 14:02 | marvintm | Status | acknowledged => scheduled |
| 2024-09-03 12:27 | marvintm | Note Added: 0168692 | |
| 2024-09-03 12:27 | marvintm | Type | defect => design defect |
| 2025-02-02 06:27 | guillermogil | Review Assigned To | => guillermogil |
| 2025-02-02 06:27 | guillermogil | Status | scheduled => closed |
| 2025-02-02 06:27 | guillermogil | Resolution | open => out of date |
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Issue History |
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