Project:
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| ID | ||||||||||||
| 0053421 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | have not tried | 2023-09-08 12:17 | 2023-09-26 15:19 | |||||||
| Reporter | Daria_Sh | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | marvintm | |||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0053421: The price of the Gift Card is changed to the amount of the Initial balance when selling it | |||||||||||
| Description | If create a Gift Card without Initial balance but with defined price, add this Gift Card to the Order and specify the Gift Card Initial balance when selling it, the price of this Gift Card will change to the amount of the Initial balance. Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window Create a new Product, specify the values: -Organization: Vall Blanca Store -Search Key: GC/1 -Name: Gift Card -UOM: Unit -Tax Category: Exento -Product Category: Backpacks & Travel -Purchase: ✔ -Sale: ✔ -Stocked: unselected -Product Type: Item -Active: ✔ -Returnable: ✔ -Grouped Product: unselected -Gift card Type: Gift Card -Show Characteristics Description: ✔ -Gift card initial amount: blank -Gift card as payment method: unselected -Expires After (days): Today + 5 days -Allow Anonymous Sale: ✔ Navigate to the 'Price' tab Add new record in the form with the following values: -Price List Version: The White Valley Group Sale Price List Version -Unit Price: 30.00 -List Price: 30.00 Go to the 'Assortment' window Open the 'White Valley Group Product List'-> Go to the 'Product' tab Add new record in the form with the following values: -Active: ✔ -Product: Gift Card -Product Category: Backpacks & Travel -Bestseller: No | |||||||||||
| Steps To Reproduce | 1.Go to POS2 (user: vallblanca/password: openbravo) 2.Specify the 'Gift Card' product to the Search line 3.Click on it 4.Pay attention to the Order Line Total (30.00) 5.Specify Identifier* = 1, Initial balance = 50.00 6.Click the top right 'Finish' button 7.Pay attention to the Order Line Total (50.00) Actual result: The price of the Gift Card is changed to the amount of the Initial balance (50.00) Expected result: The price of the Gift Card remains 30.00 | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  14.jpg [^] (59,717 bytes) 2023-09-08 12:17
15.jpg [^] (41,588 bytes) 2023-09-08 12:18
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(0154686) marvintm (manager) 2023-09-11 17:15 |
This is actually the intended behavior. When a gift card is sold, it should have the same balance as the price for which it is being sold. This is the way the functionality was designed to work, and it is why the price is being automatically adjusted if the balance is changed. If some customer is requesting for this behavior to be changed, then it should be discussed with Product Management, and then most probably some kind of configuration should be added to the product. |
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(0155257) Daria_Sh (developer) 2023-09-26 15:19 edited on: 2024-04-02 17:28 |
Despite the existing behavior, there is a document https://docs.google.com/document/d/1Q4823vl3Dvj0IXkDuBRvxMJsHo59WRw7Z_jwH6JMUV0/edit [^] clearly stating that the price of a Gift Card should be lower than it's initial balance. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-09-08 12:17 | Daria_Sh | New Issue | |
| 2023-09-08 12:17 | Daria_Sh | Assigned To | => Retail |
| 2023-09-08 12:17 | Daria_Sh | File Added: 14.jpg | |
| 2023-09-08 12:17 | Daria_Sh | Triggers an Emergency Pack | => No |
| 2023-09-08 12:18 | Daria_Sh | File Added: 15.jpg | |
| 2023-09-11 11:10 | Rajesh_18 | Assigned To | Retail => Rajesh_18 |
| 2023-09-11 13:28 | Rajesh_18 | Status | new => scheduled |
| 2023-09-11 17:15 | marvintm | Review Assigned To | => marvintm |
| 2023-09-11 17:15 | marvintm | Note Added: 0154686 | |
| 2023-09-11 17:15 | marvintm | Status | scheduled => closed |
| 2023-09-11 17:15 | marvintm | Resolution | open => no change required |
| 2023-09-26 15:19 | Daria_Sh | Assigned To | Rajesh_18 => Retail |
| 2023-09-26 15:19 | Daria_Sh | Note Added: 0155257 | |
| 2023-09-26 15:19 | Daria_Sh | Status | closed => new |
| 2023-09-26 15:19 | Daria_Sh | Resolution | no change required => open |
| 2023-09-26 15:19 | Daria_Sh | Note Edited: 0155257 | View Revisions |
| 2024-04-02 17:28 | Daria_Sh | Note Edited: 0155257 | View Revisions |
| 2024-04-02 17:28 | Daria_Sh | Note Edited: 0155257 | View Revisions |
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Issue History |
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