0053421: The price of the Gift Card is changed to the amount of the Initial balance when selling it

Description

If create a Gift Card without Initial balance but with defined price, add this Gift Card to the Order and specify the Gift Card Initial balance when selling it, the price of this Gift Card will change to the amount of the Initial balance.

Go to Backoffice (User:Openbravo/Password:openbravo)-> Product window
Create a new Product, specify the values:
-Organization: Vall Blanca Store
-Search Key: GC/1
-Name: Gift Card
-UOM: Unit
-Tax Category: Exento
-Product Category: Backpacks & Travel
-Purchase: ✔
-Sale: ✔
-Stocked: unselected
-Product Type: Item
-Active: ✔
-Returnable: ✔
-Grouped Product: unselected
-Gift card Type: Gift Card
-Show Characteristics Description: ✔
-Gift card initial amount: blank
-Gift card as payment method: unselected
-Expires After (days): Today + 5 days
-Allow Anonymous Sale: ✔

Navigate to the 'Price' tab
Add new record in the form with the following values:
-Price List Version: The White Valley Group Sale Price List Version
-Unit Price: 30.00
-List Price: 30.00

Go to the 'Assortment' window
Open the 'White Valley Group Product List'-> Go to the 'Product' tab
Add new record in the form with the following values:
-Active: ✔
-Product: Gift Card
-Product Category: Backpacks & Travel
-Bestseller: No

Steps To Reproduce

1.Go to POS2 (user: vallblanca/password: openbravo)
2.Specify the 'Gift Card' product to the Search line
3.Click on it
4.Pay attention to the Order Line Total (30.00)
5.Specify Identifier* = 1, Initial balance = 50.00
6.Click the top right 'Finish' button
7.Pay attention to the Order Line Total (50.00)

Actual result: The price of the Gift Card is changed to the amount of the Initial balance (50.00)

Expected result: The price of the Gift Card remains 30.00

Tags

No tags attached.

Attached Files

14.jpg [^] (59,717 bytes) 2023-09-08 12:17

15.jpg [^] (41,588 bytes) 2023-09-08 12:18

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0154686) marvintm (manager) 2023-09-11 17:15	This is actually the intended behavior. When a gift card is sold, it should have the same balance as the price for which it is being sold. This is the way the functionality was designed to work, and it is why the price is being automatically adjusted if the balance is changed. If some customer is requesting for this behavior to be changed, then it should be discussed with Product Management, and then most probably some kind of configuration should be added to the product.

(0155257) Daria_Sh (developer) 2023-09-26 15:19 edited on: 2023-09-26 15:19	Despite the existing behavior, there is a document clearly stating that the price of a Gift Card should be lower than it's initial balance.

Issue History
Date Modified	Username	Field	Change
2023-09-08 12:17	Daria_Sh	New Issue
2023-09-08 12:17	Daria_Sh	Assigned To	=> Retail
2023-09-08 12:17	Daria_Sh	File Added: 14.jpg
2023-09-08 12:17	Daria_Sh	Triggers an Emergency Pack	=> No
2023-09-08 12:18	Daria_Sh	File Added: 15.jpg
2023-09-11 11:10	Rajesh_18	Assigned To	Retail => Rajesh_18
2023-09-11 13:28	Rajesh_18	Status	new => scheduled
2023-09-11 17:15	marvintm	Review Assigned To	=> marvintm
2023-09-11 17:15	marvintm	Note Added: 0154686
2023-09-11 17:15	marvintm	Status	scheduled => closed
2023-09-11 17:15	marvintm	Resolution	open => no change required
2023-09-26 15:19	Daria_Sh	Assigned To	Rajesh_18 => Retail
2023-09-26 15:19	Daria_Sh	Note Added: 0155257
2023-09-26 15:19	Daria_Sh	Status	closed => new
2023-09-26 15:19	Daria_Sh	Resolution	no change required => open
2023-09-26 15:19	Daria_Sh	Note Edited: 0155257	View Revisions