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| ID | ||||||||||||
| 0053369 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Openbravo ERP] 04. Warehouse management | major | sometimes | 2023-09-04 10:21 | 2023-10-16 11:10 | |||||||
| Reporter | philippe_mui | View Status | public | |||||||||
| Assigned To | philippe_mui | |||||||||||
| Priority | high | Resolution | open | Fixed in Version | ||||||||
| Status | feedback | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Web browser | ||||||||||||
| Modules | Core | |||||||||||
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| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0053369: RM-8085 [DO OTF] Disconnected after search a product in DO OTF | |||||||||||
| Description | When searching a product in DO OTF usually on 1st connection to AWO, this leads to disconnection However once connected again, I can do the search and it works See video : https://drive.google.com/file/d/16PPkZi93n538PdppX8CU4ANH3W_fT1KY/view?usp=sharing [^] https://openbravo.atlassian.net/browse/RM-8085 [^] | |||||||||||
| Steps To Reproduce | This bug occurs when you first connect to AWO Access to AWO Create a DO Search for a product Current result : Disconnected from AWO and no result displayed Expected result : The search result appears without going offline FYI : it's not a problem of network quality | |||||||||||
| Tags | FASH | |||||||||||
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(0155668) agusti_gallego (developer) 2023-10-09 11:22 edited on: 2023-10-09 11:22 |
Summary: The disconnection happens due to a timeout in the AWO frontend. The issue is not always reproducible. Key points: - The first product search lasts longer than subsequent searches. If it lasts last longer than 30 seconds, the disconnection occurs. - Database logs of the ww-dev environemnt show that the query gets aborted due to user request. The root cause for this is still under investigation. Probably due to timeouts, but it's not clear which ones. - It's a costly query, but it takes advantages of indexes and filters. In the ww-dev environment, it takes 5 seconds to complete. - Not reproducible in local environments. |
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(0155833) agusti_gallego (developer) 2023-10-13 13:39 |
Pending feedback from the client regarding the possibility of limiting results to improve search times. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-09-04 10:21 | philippe_mui | New Issue | |
| 2023-09-04 10:21 | philippe_mui | Assigned To | => Triage Omni WMS |
| 2023-09-04 10:21 | philippe_mui | Modules | => Core |
| 2023-09-04 10:21 | philippe_mui | Triggers an Emergency Pack | => No |
| 2023-09-04 10:21 | philippe_mui | Tag Attached: FASH | |
| 2023-09-06 15:31 | agusti_gallego | Assigned To | Triage Omni WMS => agusti_gallego |
| 2023-10-09 11:22 | agusti_gallego | Note Added: 0155668 | |
| 2023-10-09 11:22 | agusti_gallego | Note Edited: 0155668 | View Revisions |
| 2023-10-13 13:39 | agusti_gallego | Note Added: 0155833 | |
| 2023-10-13 13:39 | agusti_gallego | Status | new => feedback |
| 2023-10-16 11:10 | aferraz | Assigned To | agusti_gallego => philippe_mui |
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Issue History |
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