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ID
0053236
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2023-08-18 11:372024-10-29 11:17
ReporterDaria_ShView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0053236: Incorrect 'Current Balance' is shown when the Order is paid by Gift Certificate and Reversed

DescriptionWhen I pay for an Order using a Gift Certificate and then reverse it, I notice that the current balance of this Gift Certificate ('Gift Card Instance' window in Backoffice) increases by the total order amount.

Create a Gift Certificate:
1.Log in to POS2:
-username: vallblanca
-password: openbravo
2.Go to Main menu -> Restaurant -> Gift Cards / Credit Notes / Gift Certificates
3.Click the 'Create Gift Certificate' button
4.Enter the following values:
- Gift Card Category: Commercial
- Expiration Date: A date in the future
- Amount: 50
Push 'Create' button
Go to Backoffice (username and password - openbravo) -> 'Gift Card Instance' window -> Write down the 'Search Key' of the created Certificate (will be used in POS as Card ID)
Steps To Reproduce1.Go to POS2
2.Push 'VBS Customer' button → select 'Arturo Montoro'
3.Add 'Headlamp ultralight' product to the Order → Click'Pay' button
4.Select the 'Gift Cards/Certificates' payment method → Specify Gift Certificate Card ID
5.Click'Search' button → Push shown 'Gift Certificate'→ Pick 'Done' button
6.Go to 'Orders' → Open created Order by clicking on it
7.Push 'Review Payments' button → Click the rounded arrow beside '18.90 €' in the 'Payments' area → Click 'OK' in the confirmation pop-up
8.Select 'Cash' payment method → Push 'Done'
9.Go to Backoffice → 'Gift Card Instance' window 
10.Select Gift Certificate used to pay Order
11.Pay attention to the Gift Certificate 'Current Balance'

Actual result: The Current Balance of this Gift Certificate is increased by the total Order amount (68.90 EUR)
Expected result: The Current Balance of this Gift Certificate is 50.00 (as it was at the beginning)
TagsNo tags attached.
Attached Filesjpg file icon Screenshot_2.jpg [^] (211,166 bytes) 2023-08-18 11:37

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-  Notes
(0155489)
ranjith_qualiantech_com (developer)
2023-10-04 11:12

 Not able to reproduce. Confirmed with Reporter.
(0171050)
Daria_Sh (developer)
2024-10-28 13:50
edited on: 2024-10-29 11:18

 The issue is reproducible in the [24q4] and livebuilds

- Issue History
Date Modified Username Field Change
2023-08-18 11:37 Daria_Sh New Issue
2023-08-18 11:37 Daria_Sh Assigned To => Retail
2023-08-18 11:37 Daria_Sh File Added: Screenshot_2.jpg
2023-08-18 11:37 Daria_Sh Triggers an Emergency Pack => No
2023-09-12 09:58 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2023-10-03 13:59 ranjith_qualiantech_com Status new => scheduled
2023-10-04 11:12 ranjith_qualiantech_com Note Added: 0155489
2023-10-04 11:12 ranjith_qualiantech_com Status scheduled => closed
2023-10-04 11:12 ranjith_qualiantech_com Resolution open => unable to reproduce
2024-10-28 13:50 Daria_Sh Note Added: 0171050
2024-10-28 13:50 Daria_Sh Status closed => new
2024-10-28 13:50 Daria_Sh Resolution unable to reproduce => open
2024-10-29 11:17 Daria_Sh Steps to Reproduce Updated View Revisions
2024-10-29 11:18 Daria_Sh Note Edited: 0171050 View Revisions

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