Anonymous | Login
News | My View | View Issues | Roadmap | Summary

View Issue DetailsJump to Notes ] Issue History ] Print ]
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminorhave not tried2023-07-20 09:302024-01-16 10:23
ReporterplujanView Statuspublic 
PrioritynormalResolutionfixedFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0053011: [23Q3] Uncontrolled error message when opening a remote ticket in offline mode

DescriptionBy design, the list of orders is not accessible in offline mode. However, if the terminal goes offline just after the user open the list of orders, the message shown when trying to open one is not managed thus is showing a non understandable message
Steps To Reproduce1. Being online, log in the POS
2. Go offline
3. Try to open the Orders list. As expected, this is not allowed.
4. Go online
5. Open the Orders list. As expected, the list is open
6. While the list of orders is shown on screen, go offline
7. Try to open a ticket, a message about "Request not allowed" is shown
Proposed SolutionCatch the error and transform the message into a more user friendly one like "This action is not allowed in offline mode"
TagsNo tags attached.
Attached Filespng file icon OrdersOffline.png [^] (123,212 bytes) 2023-07-20 09:30

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
hgbot (developer)
2023-12-01 13:54

Merge Request created: [^]
hgbot (developer)
2024-01-16 10:23

Directly closing issue as related merge request is already approved.

Repository: [^]
Changeset: 9b94f48543f7c5da73fe34ed5c9f25882a515150
Author: sabarinath palanisamy <>
Date: 16-01-2024 09:23:08
URL: [^]

Fixes ISSUE-53011: Handled the uncontrolled error message when opening a remote ticket in offline mode

M web-test/integration/remote-server/BackendServer.test.js
M web/
hgbot (developer)
2024-01-16 10:23

Merge request merged: [^]

- Issue History
Date Modified Username Field Change
2023-07-20 09:30 plujan New Issue
2023-07-20 09:30 plujan Assigned To => Retail
2023-07-20 09:30 plujan File Added: OrdersOffline.png
2023-07-20 09:30 plujan Triggers an Emergency Pack => No
2023-10-18 09:27 SABARINATH P Status new => scheduled
2023-10-18 15:20 SABARINATH P Assigned To Retail => SABARINATH P
2023-12-01 13:54 hgbot Note Added: 0157912
2024-01-16 10:23 hgbot Resolution open => fixed
2024-01-16 10:23 hgbot Status scheduled => closed
2024-01-16 10:23 hgbot Fixed in Version => RR24Q2
2024-01-16 10:23 hgbot Note Added: 0159353
2024-01-16 10:23 hgbot Note Added: 0159354

Copyright © 2000 - 2009 MantisBT Group
Powered by Mantis Bugtracker