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| ID | ||||||||||||
| 0053011 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [POS2] POS | minor | have not tried | 2023-07-20 09:30 | 2023-10-18 15:20 | |||||||
| Reporter | plujan | View Status | public | |||||||||
| Assigned To | SABARINATH P | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0053011: [23Q3] Uncontrolled error message when opening a remote ticket in offline mode | |||||||||||
| Description | By design, the list of orders is not accessible in offline mode. However, if the terminal goes offline just after the user open the list of orders, the message shown when trying to open one is not managed thus is showing a non understandable message | |||||||||||
| Steps To Reproduce | 1. Being online, log in the POS 2. Go offline 3. Try to open the Orders list. As expected, this is not allowed. 4. Go online 5. Open the Orders list. As expected, the list is open 6. While the list of orders is shown on screen, go offline 7. Try to open a ticket, a message about "Request not allowed" is shown | |||||||||||
| Proposed Solution | Catch the error and transform the message into a more user friendly one like "This action is not allowed in offline mode" | |||||||||||
| Tags | No tags attached. | |||||||||||
| Attached Files |  OrdersOffline.png [^] (123,212 bytes) 2023-07-20 09:30
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Issue History |
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| Date Modified | Username | Field | Change |
| 2023-07-20 09:30 | plujan | New Issue | |
| 2023-07-20 09:30 | plujan | Assigned To | => Retail |
| 2023-07-20 09:30 | plujan | File Added: OrdersOffline.png | |
| 2023-07-20 09:30 | plujan | Triggers an Emergency Pack | => No |
| 2023-10-18 09:27 | SABARINATH P | Status | new => scheduled |
| 2023-10-18 15:20 | SABARINATH P | Assigned To | Retail => SABARINATH P |
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Issue History |
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