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TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Retail Modules] Web POSmajoralways2023-05-12 10:532023-05-15 06:49
Reporterjoniturralde93View Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionRR23Q2SCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0052434: Payment with change should be blockable for returns

DescriptionCurrently, returning to the customer a higher amount than expected is allowed. Blocking this flow should be at least configurable.

Reproducible both in POS and POS2
Steps To Reproduce- Add a product to the order
- Select the line and "return line"
- Go to the payment page but add a higher amount than the expected with cash
- The payment is added and there is change.
- Complete the order

At least for some businesses, it makes no sense to return cash to the customer and expect him to give the change to the cashier, so this flow should be configurable.
Proposed SolutionCreate configuration for this.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
marvintm (manager)
2023-05-15 06:49

It is already possible to configure the maximum amount of money that can be returned to the customer via change, with the "Overpayment/Change limit" field. If a specific configuration for returns is required, then this new configuration should be discussed with Product Management, and then defined by them, and prioritized as part of the backlog.

- Issue History
Date Modified Username Field Change
2023-05-12 10:53 joniturralde93 New Issue
2023-05-12 10:53 joniturralde93 Assigned To => Retail
2023-05-12 10:53 joniturralde93 Triggers an Emergency Pack => No
2023-05-15 06:42 marvintm Note Added: 0149667
2023-05-15 06:42 marvintm Type defect => feature request
2023-05-15 06:47 marvintm Note Deleted: 0149667
2023-05-15 06:49 marvintm Note Added: 0149670

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