Project:
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| ID | ||||||||
| 0051022 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] POS | major | always | 2022-11-28 16:27 | 2023-02-10 02:23 | |||
| Reporter | charlotte_vasseur | View Status | public | |||||
| Assigned To | andrea_lopez | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | approved | |||||||
| Review Assigned To | ||||||||
| OBNetwork customer | Gold | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0051022: 'Print/email duplicate' button grayed out in 3 dots options if 'Print bill' = No | |||||||
| Description | 'Print/email duplicate' button is grayed out if user action 'Print bill' is set to No However, if we open the order, the button is active | |||||||
| Steps To Reproduce | Go to Openbravo backoffice Go to 'Role' window Select the role of your user Go to 'User action access' subtab Define 'Print bill' = No (see Role Print bill No.png) Log in into POS2 Make a sale, pay and finalize it Go to 'Orders' menu Click on the sale => 'Print/Email Duplicate' button is active (OK - see Order open duplicate active.png) Close the order Go back to 'Orders' menu On the line of the order, click on the 3 dots button on the right => 'Print/Email Duplicate' is grayed out (KO) The option should be active (see 3 dots menu duplicate grayed.png) | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Role Print bill No.png [^] (170,306 bytes) 2022-11-28 16:27
Order open duplicate active.png [^] (121,768 bytes) 2022-11-28 16:27
3 dots menu duplicate grayed.png [^] (173,860 bytes) 2022-11-28 16:27
3 dots menu duplicate grayed 310123.png [^] (150,196 bytes) 2023-01-31 17:14
2023-02-02_10-50.png [^] (205,638 bytes) 2023-02-02 10:58
2023-02-02_10-50_1.png [^] (126,940 bytes) 2023-02-02 10:58
2023-02-02_10-55.png [^] (100,760 bytes) 2023-02-02 10:58
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(0146042) andrea_lopez (viewer) 2023-01-30 16:42 |
Is this issue still happening? I am trying to reproduce it in local but it seems to be working correctly |
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(0146104) charlotte_vasseur (viewer) 2023-01-31 17:14 |
Hello Yes, for me the issue is still happening See new file 3 dots menu duplicate grayed 310123.png |
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(0146159) andrea_lopez (viewer) 2023-02-02 10:58 |
Hello, I'm trying to reproduce it in retail but still haven't been able to (See files: 2023-02-02_10-50_1.png and 2023-02-02_10-50.png). Could you please confirm that the Touchpoint type from the terminal used is markes ad "Deliver Receipt Options" (Window Channel-Touchpoint Type, see image 2023-02-02_10-55.png) |
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(0146163) charlotte_vasseur (viewer) 2023-02-02 11:59 |
Hello Yes, the configuration is ok FYI, I'm testing on Retail POS2 : https://livebuilds.openbravo.com/retail_pos2_modules_pgsql [^] for backoffice and https://livebuilds.openbravo.com/retail_pos2_modules_pgsql/web/pos/?terminal=VBS-2 [^] for POS (React) I'm available by chat if you want me to show you on a quick meet if you still can't reproduce |
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(0146259) hgbot (developer) 2023-02-03 11:13 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1510 [^] |
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(0146342) hgbot (developer) 2023-02-10 02:21 |
Merge request merged: https://gitlab.com/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/1510 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-11-28 16:27 | charlotte_vasseur | New Issue | |
| 2022-11-28 16:27 | charlotte_vasseur | Assigned To | => Retail |
| 2022-11-28 16:27 | charlotte_vasseur | File Added: Role Print bill No.png | |
| 2022-11-28 16:27 | charlotte_vasseur | Triggers an Emergency Pack | => No |
| 2022-11-28 16:27 | charlotte_vasseur | File Added: Order open duplicate active.png | |
| 2022-11-28 16:27 | charlotte_vasseur | File Added: 3 dots menu duplicate grayed.png | |
| 2022-12-28 23:48 | rafaroda | OBNetwork customer | => Gold |
| 2022-12-28 23:48 | rafaroda | Severity | minor => major |
| 2023-01-26 11:01 | mtaal | Assigned To | Retail => andrea_lopez |
| 2023-01-30 16:42 | andrea_lopez | Note Added: 0146042 | |
| 2023-01-30 16:43 | andrea_lopez | Status | new => feedback |
| 2023-01-31 17:14 | charlotte_vasseur | Note Added: 0146104 | |
| 2023-01-31 17:14 | charlotte_vasseur | File Added: 3 dots menu duplicate grayed 310123.png | |
| 2023-02-02 10:51 | andrea_lopez | File Added: 2023-02-02_10-50_1.png | |
| 2023-02-02 10:51 | andrea_lopez | File Deleted: 2023-02-02_10-50_1.png | |
| 2023-02-02 10:58 | andrea_lopez | Note Added: 0146159 | |
| 2023-02-02 10:58 | andrea_lopez | File Added: 2023-02-02_10-50.png | |
| 2023-02-02 10:58 | andrea_lopez | File Added: 2023-02-02_10-50_1.png | |
| 2023-02-02 10:58 | andrea_lopez | File Added: 2023-02-02_10-55.png | |
| 2023-02-02 11:59 | charlotte_vasseur | Note Added: 0146163 | |
| 2023-02-03 11:13 | hgbot | Merge Request Status | => open |
| 2023-02-03 11:13 | hgbot | Note Added: 0146259 | |
| 2023-02-10 02:21 | hgbot | Merge Request Status | open => approved |
| 2023-02-10 02:21 | hgbot | Note Added: 0146342 | |
| 2023-02-10 02:22 | mtaal | Status | feedback => scheduled |
| 2023-02-10 02:22 | mtaal | Status | scheduled => resolved |
| 2023-02-10 02:22 | mtaal | Resolution | open => fixed |
| 2023-02-10 02:23 | mtaal | Status | resolved => closed |
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Issue History |
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