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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[POS2] POSminoralways2022-08-04 12:392022-08-05 11:52
ReporterlorenzofidalgoView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0049953: [Product Search] Product Characteristics that are configured as "folders" are shown as a dropdown even if containing no items

DescriptionProduct Characteristics can be configured as "parents" of other more specific characteristics. Even in the case these "parents" have no children, a dropdown is also show. It has no sense if no records can be shown there, which is a UX mistake.
Steps To Reproduce0-Login POS2 as vallblanca.
1-In the product search input field, write b letter. A filtering will be done after 1 second.
2-In the Available Filters section, click "Color" filter. A popup will be shown.
3-Check Laguna record is shown there and there is an arrow marking that record as parent of some other more specific characteristics.
4-Click that arrow at the left of "Laguna". DEFECT: No records are shown there. In the case that Laguna record has no children, that arrow must not be shown since it is deceiving the POS2 user.
TagsNo tags attached.
Attached Filespng file icon 1.png [^] (30,207 bytes) 2022-08-04 12:39

png file icon 2.png [^] (31,590 bytes) 2022-08-04 12:39

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
AugustoMauch (manager)
2022-08-05 10:40

Lorenzo, can you check with our UX team what should be the expected behaviour? Right now we use the "folder" look for all values that are configured as summary level
lorenzofidalgo (developer)
2022-08-05 11:52

After talking with UX team, there is still some related doubts and many different opinions inside de industry. BUT must be considered that "the best UI is the one that needs the least amount of explanation and avoid unnecessary clicks." [^]

- Issue History
Date Modified Username Field Change
2022-08-04 12:39 lorenzofidalgo New Issue
2022-08-04 12:39 lorenzofidalgo Assigned To => Retail
2022-08-04 12:39 lorenzofidalgo File Added: 1.png
2022-08-04 12:39 lorenzofidalgo Triggers an Emergency Pack => No
2022-08-04 12:39 lorenzofidalgo File Added: 2.png
2022-08-05 10:40 AugustoMauch Note Added: 0139917
2022-08-05 10:40 AugustoMauch Status new => feedback
2022-08-05 11:52 lorenzofidalgo Note Added: 0139919
2022-08-05 11:52 lorenzofidalgo Status feedback => new

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