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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Order Preparationmajoralways2022-05-09 11:162022-05-30 12:38
Reporterjose_duqueView Statuspublic 
Assigned Toranjith_qualiantech_com 
PrioritynormalResolutionduplicateFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSLinux 64 bitDatabasePostgreSQLJava version11
OS VersionUbuntu 18.04.1 LTSDatabase version10.10Ant version1.10.5
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0049261: When issuing a sales order only the product and not the services are included.

DescriptionIt should be possible to invoice a service. Perhaps not directly but at least automatically with the order.

Currently when invoicing an order that contains products and services only the products are present in the printed invoice.
Steps To ReproduceIssue a sales order for an order that contains products and services. only products will be selectable.

When printing the invoice only the products will be printed.

We should have products AND services printed. Maybe it makes sense for services to not be selectable when issuing a sales order since they are not "delivered" per se, but they should still be present on the invoice.
Proposed SolutionWe should decide whether services are deliverable or not. In any case services MUST be invoiceable or else on the calculation of the turnover the numbers won't represent reality.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
duplicate of defect 0048886 closedranjith_qualiantech_com The fonctionnality of "Issue Sales Order" does not deliver Services not linked to product (Independent services) 

-  Notes
aaroncalero (manager)
2022-05-09 18:02

Developer information: This issue happens when the order contains products and independent services (isLinkedToProduct = false).
The issue seems to be on the IssueSalesOrderLines process, which handles correctly linkedToProduct services but does not process independent services.

- Issue History
Date Modified Username Field Change
2022-05-09 11:16 jose_duque New Issue
2022-05-09 11:16 jose_duque Assigned To => Retail
2022-05-09 11:16 jose_duque Triggers an Emergency Pack => No
2022-05-09 11:16 jose_duque Issue generated from 0048492
2022-05-09 18:02 aaroncalero Note Added: 0137097
2022-05-11 07:43 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2022-05-11 09:24 ranjith_qualiantech_com Relationship added related to 0048886
2022-05-30 12:38 aaroncalero Relationship replaced duplicate of 0048886
2022-05-30 12:38 aaroncalero Status new => closed
2022-05-30 12:38 aaroncalero Resolution open => duplicate

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