Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | ||||||||||
| ID | |||||||||||
| 0048992 | |||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | ||||||
| design defect | [Retail Modules] Gift cards and gift vouchers | major | always | 2022-04-06 17:01 | 2022-04-26 08:29 | ||||||
| Reporter | idiez | View Status | public | ||||||||
| Assigned To | Retail | ||||||||||
| Priority | high | Resolution | open | Fixed in Version | |||||||
| Status | acknowledged | Fix in branch | Fixed in SCM revision | ||||||||
| Projection | none | ETA | none | Target Version | |||||||
| OS | Any | Database | Any | Java version | |||||||
| OS Version | Database version | Ant version | |||||||||
| Product Version | pi | SCM revision | |||||||||
| Review Assigned To | |||||||||||
| Regression level | |||||||||||
| Regression date | 2022-04-25 | ||||||||||
| Regression introduced in release | |||||||||||
| Regression introduced by commit | |||||||||||
| Triggers an Emergency Pack | No | ||||||||||
| Summary | 0048992: INCORRECT BALANCE FOR GIFT CARD | ||||||||||
| Description | The gift card is discounted in version 20q3 https://livebuilds.openbravo.com/retail_modules_pgsql_pi/web/org.openbravo.retail.posterminal/?terminal=YS-11 [^] | ||||||||||
| Steps To Reproduce | - Chrome debug mode - Limited network (slow 3G) - Scan of the gift card - Enter the product - Click on "Checkout - Refresh the page quickly - Delete the ticket - Scan of the gift card : amount deducted | ||||||||||
| Tags | No tags attached. | ||||||||||
| Attached Files | |||||||||||
 Relationships [ Relation Graph ]
[ Dependency Graph ]
|
|
 Relationships |
|
Notes |
|
|
(0136373) idiez (reporter) 2022-04-06 17:05 |
The video link with steps: https://drive.google.com/file/d/1B38UcJJQt2oZ_L9vk6QztCE3dizcBEYN/view?usp=sharing [^] |
|
(0136736) marvintm (manager) 2022-04-26 08:29 |
This problem is actually not possible to fix without completely rethinking the technical approach of the gift cards module, and specifically the part where we pre-consume the gift card balance before actually completing the ticket. We did some workarounds in the past, to try to minimise the problem, like this one: https://issues.openbravo.com/view.php?id=41488 [^] However, it is still fundamentally not possible for us to prevent the unwanted balance consumption when the following is true: - The request is triggered to the backend (after the gift card payment is created) and reaches it. - The user very quickly refreshes the application after this - The ticket is then deleted In that case, the backend only receives the initial request for balance consumption, but nothing after that, so we don't have any information that can be used to revert this balance consumption. The only solution would be to remove this pre-consumption of the balance, which we currently don't want to do as this was requested to minimise chances of fraud. Therefore, we are changing this issue to Design Defect. |
|
Notes |
|
Issue History |
|||
| Date Modified | Username | Field | Change |
| 2022-04-06 17:01 | idiez | New Issue | |
| 2022-04-06 17:01 | idiez | Assigned To | => Retail |
| 2022-04-06 17:01 | idiez | Regression date | => 2022-04-25 |
| 2022-04-06 17:01 | idiez | Triggers an Emergency Pack | => No |
| 2022-04-06 17:05 | idiez | Note Added: 0136373 | |
| 2022-04-22 13:24 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2022-04-22 13:24 | ranjith_qualiantech_com | Status | new => scheduled |
| 2022-04-26 08:29 | marvintm | Note Added: 0136736 | |
| 2022-04-26 08:29 | marvintm | Type | defect => design defect |
| 2022-04-26 08:29 | marvintm | Assigned To | ranjith_qualiantech_com => Retail |
| 2022-04-26 08:29 | marvintm | Status | scheduled => acknowledged |
|
Issue History |
| Copyright © 2000 - 2009 MantisBT Group |
 |