Project:
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| ID | ||||||||||||
| 0048695 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| design defect | [Retail Modules] Web POS | major | always | 2022-03-01 11:32 | 2023-05-25 10:06 | |||||||
| Reporter | ranjith_qualiantech_com | View Status | public | |||||||||
| Assigned To | Retail | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0048695: Error when removing GiftCertificate payment created by redeeming points | |||||||||||
| Description | Error occurs when removing GiftCertificate payment, if GiftCertificate payment is created by redeeming the customer loyalty points. | |||||||||||
| Steps To Reproduce | POS: STA-1 1) Select Customer "Redeem Points Gold-Subscription" (Make sure points available to reddem) 2) Add Product 3) Click Pay Button 4) Click Redeem (It will create the gift certificate payment) 5) Try to remove the gift certificate payment. It will show the error ("Manual EARN Rule should be configured for the Loyalty Program for removing Gift Certificate Payment") 6) Try to remove the gift certificate payment. It will show the error ("There is some error while removing the payment") KO Cause of this issue: Revert gift certificate and Restore Points are 2 separate process defined in deletePayment hook. when removing the gift certificate payment for first time, gift certificate is reverted in backoffice. But points are not restored are not restored in backoffice and POS, because ""Manual EARN Rule not configured". Main Problem - Gift Certificate reverted in backoffice but present in POS. | |||||||||||
| Tags | No tags attached. | |||||||||||
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(0149907) hgbot (developer) 2023-05-18 07:05 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.burn.giftcertificate/-/merge_requests/18 [^] |
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(0150272) hgbot (developer) 2023-05-25 10:06 |
Merge request closed: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.loyalty.burn.giftcertificate/-/merge_requests/18 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2022-03-01 11:32 | ranjith_qualiantech_com | New Issue | |
| 2022-03-01 11:32 | ranjith_qualiantech_com | Assigned To | => Retail |
| 2022-03-01 11:32 | ranjith_qualiantech_com | Triggers an Emergency Pack | => No |
| 2022-03-01 11:40 | ranjith_qualiantech_com | Relationship added | related to 0048516 |
| 2022-03-02 07:59 | ranjith_qualiantech_com | Steps to Reproduce Updated | View Revisions |
| 2023-05-16 09:38 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
| 2023-05-16 09:38 | ranjith_qualiantech_com | Status | new => scheduled |
| 2023-05-18 07:05 | hgbot | Note Added: 0149907 | |
| 2023-05-25 10:06 | guillermogil | Assigned To | ranjith_qualiantech_com => Retail |
| 2023-05-25 10:06 | guillermogil | Type | defect => design defect |
| 2023-05-25 10:06 | hgbot | Note Added: 0150272 | |
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Issue History |
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