|View Issue Details|
|Type||Category||Severity||Reproducibility||Date Submitted||Last Update|
|backport||[Retail Modules] Web POS||major||always||2021-11-22 13:51||2021-11-24 07:54|
|Priority||urgent||Resolution||open||Fixed in Version|
|Status||scheduled||Fix in branch||Fixed in SCM revision|
|OS Version||Database version||Ant version|
|Product Version||SCM revision|
|Review Assigned To|
|Regression level||Production - Confirmed Stable|
|Regression introduced in release|
|Regression introduced by commit||https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/commit/2d16fc3f4fe1958c08c7e82436775bedee5eff57 [^]|
|Triggers an Emergency Pack||No|
0048129: webPOS doesn't load the payments added in the backoffice
|Description||When a payment is added to a sales order in the backoffice, that payment is not loaded in the webPOS. It is happening in 21Q4.1 version.|
Customer says that this didn't happen in previous versions.
|Steps To Reproduce||Reproduced in this environment: |
- In webPOS add the product 'Adhesive body warmers'.
- Press on search for customer button and add 'Arturo Montoro'.
- In left menu select 'Layaway this Receipt'.
- Press on total button and after in 'Layaway' button.
- Now go to the backoffice and go to 'Sales order' tab.
- Select the sales order we have just done.
- Press on 'Add payment' button.
- Fill 'Payment Method' with Wire Transfer and 'Deposit to' with 'Bank account 1 - ....'.
- Press 'Done'.
- In 'Payment plan' and 'Payment Details' you will see that the payment has been correctly added.
- Go back again to webPOS.
- In left menu select 'Open receipt' and look for the las one we have created in this process.
- You will see that no payment has been added and in the total you will see that it appears '3.60€ remaining to pay'.
Here you have the link with the video that the client has sent with the steps for more information:
|Tags||No tags attached.|
|2021-11-23 07:42||marvintm||Type||defect => backport|
|2021-11-23 07:42||marvintm||Target Version||=> PR21Q3.6|
|2021-11-24 07:52||marvintm||Project||Openbravo ERP => Retail Modules|
|2021-11-24 07:52||marvintm||Regression introduced in release||PR21Q3 =>|
|2021-11-24 07:52||marvintm||Severity||critical => major|
|2021-11-24 07:52||marvintm||Category||07. Sales management => Adyen|
|2021-11-24 07:52||marvintm||Target Version||PR21Q3.6 =>|
|2021-11-24 07:54||marvintm||Category||Adyen => Web POS|
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