Project:
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| ID | ||||||||
| 0047185 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [POS2] Restaurants | major | have not tried | 2021-06-18 13:41 | 2021-06-29 11:10 | |||
| Reporter | javietxe | View Status | public | |||||
| Assigned To | javierRodriguez | |||||||
| Priority | normal | Resolution | invalid | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0047185: JIRA 2114 Menu customer favor discount not applied automatically in returns | |||||||
| Description | When we are doing a return, the menu customer favor discount is not automatically applied. As an example we have a regular ticket where the menu customer favor discount is applied (see picture1) But in the return we are not appying this discount, so we are returning more money than we have asked for in the regular ticket (see picture2) | |||||||
| Steps To Reproduce | Configure the backoffice properly: - Configure the Menu customer favor discount in the organization window - Set a price for a menu bigger than the sum of the price of its components Log in the POS - Select the menu with the big price - Select its components See that the menu customer favor discount is applied - Press return ticket The menu customer favor discount disappears and the amount to return is bigger. | |||||||
| Tags | No tags attached. | |||||||
| Attached Files |  Picture1.png [^] (46,650 bytes) 2021-06-18 13:42
Picture2.png [^] (53,417 bytes) 2021-06-18 13:42
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(0129933) marvintm (manager) 2021-06-29 11:10 |
The discounts engine doesn't apply discounts to blind returns. Functionally it works in this way, as you cannot guarantee that the current discount definition is valid for the old, returned items. This explains why the discount is not applied when you try to return a menu using a blind return. There are two workarounds that can be used to handle this case: - Use verified returns. In this case, we have the information of the discount that was originally applied, and therefore it will be applied correctly on the returned line. - Manually change the price of the menu to fit whatever price it should have. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2021-06-18 13:41 | javietxe | New Issue | |
| 2021-06-18 13:41 | javietxe | Assigned To | => Retail |
| 2021-06-18 13:41 | javietxe | Resolution time | => 1626386400 |
| 2021-06-18 13:41 | javietxe | Triggers an Emergency Pack | => No |
| 2021-06-18 13:42 | javietxe | File Added: Picture1.png | |
| 2021-06-18 13:42 | javietxe | File Added: Picture2.png | |
| 2021-06-18 18:28 | dmiguelez | Status | new => acknowledged |
| 2021-06-23 12:52 | dmiguelez | Resolution time | 1626386400 => 1625608800 |
| 2021-06-23 12:52 | dmiguelez | Severity | minor => major |
| 2021-06-23 12:52 | dmiguelez | Status | acknowledged => scheduled |
| 2021-06-23 12:53 | dmiguelez | Status | scheduled => acknowledged |
| 2021-06-24 11:16 | dmiguelez | Status | acknowledged => scheduled |
| 2021-06-24 11:16 | dmiguelez | Assigned To | Retail => javierRodriguez |
| 2021-06-29 11:10 | marvintm | Review Assigned To | => marvintm |
| 2021-06-29 11:10 | marvintm | Note Added: 0129933 | |
| 2021-06-29 11:10 | marvintm | Status | scheduled => closed |
| 2021-06-29 11:10 | marvintm | Resolution | open => invalid |
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Issue History |
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