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TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[POS2] POSmajoralways2021-06-16 11:132021-08-24 13:17
ReporterplujanView Statuspublic 
Assigned Tojarmendariz 
PrioritynormalResolutionopenFixed in Version
StatusacknowledgedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget VersionTAP
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0047154: [JIRA 1904/1974/1901] In a ticket with several lines, adding a product several times may miss a tap

DescriptionWhen a ticket has several lines (more than 20 or 25 on livebuilds using a decent hardware), tapping in rapid sequence on the keymap to add products may miss one action.
Steps To Reproduce1. Open a livebuilds context in a touch screen computer (a touch screen can be replaced by activating the Device Toolbar in the Chrome Developer Tools)
2. Enter a vallblanca
3. Add one of each products available in the POS until the ticket contains at least 20 or 25 lines
4. Seek for a ticket that has not been added yet and tap on it 5 times. While the expected behaviour is to have 5 units of this product added to the ticket, very often it ends up with only 4 or 3.

To make this issues easier to reproduce, slowdown the CPU using the developer tools (Performance -> CPU throttling -> 6xslowdown)
Proposed SolutionGiven that the issue can be reproduced in any computer, it is NOT a hardware specific problem.
Given that the issue can be reproduced in livebuilds, it is NOT an environment-related problem.

Check whether or not it is a side effect of the discounts engine.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
has duplicate backport 0047116TAP closedRetail JIRA 1904 / 1974 /1901 - sometimes when pressing on keymap some product are missing or the button is not selected 
blocks defect 0047153 closedjarmendariz [JIRA 1904/1974/1901] In a ticket with several lines, adding a product several times may miss a tap 

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2021-06-16 11:36 dmiguelez Type defect => backport
2021-06-16 11:36 dmiguelez Target Version => TAP
2021-06-16 11:37 dmiguelez Relationship added has duplicate 0047116
2021-06-18 12:31 dmiguelez Status scheduled => acknowledged
2021-06-30 11:10 guilleaer Resolution time 1624831200 => 1626127200
2021-06-30 11:11 guilleaer Resolution time 1626127200 => 1626213600
2021-08-18 10:26 dmiguelez Assigned To Retail => jarmendariz
2021-08-23 13:23 AugustoMauch Steps to Reproduce Updated View Revisions
2021-08-24 13:17 dmiguelez Resolution time 1626213600 => 1631052000

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