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ID
0046132
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSmajoralways2021-03-24 13:182021-08-23 09:28
ReportermalsasuaView Statuspublic 
Assigned Tomalsasua 
PrioritynormalResolutionunable to reproduceFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0046132: The customer balance should not be updated for Anonymous customer

Descriptionwhen one ticket is synced to backoffice, the customer balance is updated.
For this, it is executed this update:
update C_BPartner set Updated=$1, SO_CreditUsed=$2 where C_BPartner_ID=$3
that it is executed continuously causing retention.

For anonymous customer, the customer balance is not relevant, so we suggest no execute this update when the customer is an anonymous customer
Steps To Reproducen/a
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0127341)
marvintm (manager)
2021-04-19 07:27

The customer balance is only updated when the order is marked to be invoiced. In current releases, it is not possible to do this for the anonymous customer.

We also checked and it would not be trivial to do this change in the backend, because it is actually done in two parts, and one part involves the Advanced Payables and Receivables API.

We need more information to try to understand in which case this is a problem for the customer, as at least conceptually, it should not be normal or frequent to issue invoices to an anonymous customer.

- Issue History
Date Modified Username Field Change
2021-03-24 13:18 malsasua New Issue
2021-03-24 13:18 malsasua Assigned To => Retail
2021-03-24 13:18 malsasua Resolution time => 1618437600
2021-03-24 13:18 malsasua Triggers an Emergency Pack => No
2021-03-30 05:17 ranjith_qualiantech_com Assigned To Retail => ranjith_qualiantech_com
2021-04-19 07:27 marvintm Note Added: 0127341
2021-04-19 07:27 marvintm Assigned To ranjith_qualiantech_com => malsasua
2021-04-19 07:27 marvintm Status new => feedback
2021-08-23 09:28 marvintm Status feedback => closed
2021-08-23 09:28 marvintm Resolution open => unable to reproduce


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