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ID | ||||||||
0046132 | ||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
defect | [Retail Modules] Web POS | major | always | 2021-03-24 13:18 | 2021-08-23 09:28 | |||
Reporter | malsasua | View Status | public | |||||
Assigned To | malsasua | |||||||
Priority | normal | Resolution | unable to reproduce | Fixed in Version | ||||
Status | closed | Fix in branch | Fixed in SCM revision | |||||
Projection | none | ETA | none | Target Version | ||||
OS | Any | Database | Any | Java version | ||||
OS Version | Database version | Ant version | ||||||
Product Version | SCM revision | |||||||
Review Assigned To | ||||||||
Regression level | ||||||||
Regression date | ||||||||
Regression introduced in release | ||||||||
Regression introduced by commit | ||||||||
Triggers an Emergency Pack | No | |||||||
Summary | 0046132: The customer balance should not be updated for Anonymous customer | |||||||
Description | when one ticket is synced to backoffice, the customer balance is updated. For this, it is executed this update: update C_BPartner set Updated=$1, SO_CreditUsed=$2 where C_BPartner_ID=$3 that it is executed continuously causing retention. For anonymous customer, the customer balance is not relevant, so we suggest no execute this update when the customer is an anonymous customer | |||||||
Steps To Reproduce | n/a | |||||||
Tags | No tags attached. | |||||||
Attached Files | ||||||||
Relationships [ Relation Graph ] [ Dependency Graph ] | |
Notes | |
(0127341) marvintm (manager) 2021-04-19 07:27 |
The customer balance is only updated when the order is marked to be invoiced. In current releases, it is not possible to do this for the anonymous customer. We also checked and it would not be trivial to do this change in the backend, because it is actually done in two parts, and one part involves the Advanced Payables and Receivables API. We need more information to try to understand in which case this is a problem for the customer, as at least conceptually, it should not be normal or frequent to issue invoices to an anonymous customer. |
Issue History | |||
Date Modified | Username | Field | Change |
2021-03-24 13:18 | malsasua | New Issue | |
2021-03-24 13:18 | malsasua | Assigned To | => Retail |
2021-03-24 13:18 | malsasua | Resolution time | => 1618437600 |
2021-03-24 13:18 | malsasua | Triggers an Emergency Pack | => No |
2021-03-30 05:17 | ranjith_qualiantech_com | Assigned To | Retail => ranjith_qualiantech_com |
2021-04-19 07:27 | marvintm | Note Added: 0127341 | |
2021-04-19 07:27 | marvintm | Assigned To | ranjith_qualiantech_com => malsasua |
2021-04-19 07:27 | marvintm | Status | new => feedback |
2021-08-23 09:28 | marvintm | Status | feedback => closed |
2021-08-23 09:28 | marvintm | Resolution | open => unable to reproduce |
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