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ID | ||||||||
0045158 | ||||||||
Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
defect | [Retail Modules] Sessions | major | always | 2020-09-29 16:12 | 2021-08-23 09:27 | |||
Reporter | malsasua | View Status | public | |||||
Assigned To | malsasua | |||||||
Priority | high | Resolution | unable to reproduce | Fixed in Version | ||||
Status | closed | Fix in branch | Fixed in SCM revision | |||||
Projection | none | ETA | none | Target Version | ||||
OS | Any | Database | Any | Java version | ||||
OS Version | Database version | Ant version | ||||||
Product Version | SCM revision | |||||||
Review Assigned To | ||||||||
Regression level | ||||||||
Regression date | ||||||||
Regression introduced in release | ||||||||
Regression introduced by commit | ||||||||
Triggers an Emergency Pack | No | |||||||
Summary | 0045158: Login can not be done: Cashup is required continously | |||||||
Description | when synchronization process is failing in a terminal, the till is closed with "Closed from Backoffice" status. When cashier tries to do login again, the system checks in BO till is not closed properly, and it asks to complete a cashup. Cashup is completed, but it is not synced to Backoffice (because the synchronization process is failing), for this reason, it is asked again to complete a cashup. | |||||||
Steps To Reproduce | POS: . do login . change the chrome network configuration to "very slow" . complete a ticket -> syncrhonization process fails, timeout is happening . complete a cashup -> syncrhonization process fails, timeout is happening BO: . close the store: the till is set as "Closed from Backoffice" . open store POS: . do login -> syncrhonization process fails, timeout is happening cashup is required | |||||||
Tags | No tags attached. | |||||||
Attached Files | ||||||||
Relationships [ Relation Graph ] [ Dependency Graph ] | |
Notes | |
(0123754) marvintm (manager) 2020-10-19 07:03 |
Thus far we have been unable to reproduce this issue. We need more detailed steps to reproduce it that either work with current versions, or details about the version in which the problem is happening |
(0123755) prakashmurugesan88 (developer) 2020-10-19 07:06 |
I'm unable to reproduce this issue, https://drive.google.com/file/d/1oaRLteW52U4X6GI8U4hPduG4tjsufUR_/view [^] Could you please share more details to reproduce this issue |
Issue History | |||
Date Modified | Username | Field | Change |
2020-09-29 16:12 | malsasua | New Issue | |
2020-09-29 16:12 | malsasua | Assigned To | => Retail |
2020-09-29 16:12 | malsasua | Resolution time | => 1602712800 |
2020-09-29 16:12 | malsasua | Triggers an Emergency Pack | => No |
2020-10-13 12:26 | prakashmurugesan88 | Assigned To | Retail => prakashmurugesan88 |
2020-10-19 07:03 | marvintm | Note Added: 0123754 | |
2020-10-19 07:03 | marvintm | Assigned To | prakashmurugesan88 => malsasua |
2020-10-19 07:03 | marvintm | Status | new => feedback |
2020-10-19 07:06 | prakashmurugesan88 | Note Added: 0123755 | |
2021-08-23 09:27 | marvintm | Status | feedback => closed |
2021-08-23 09:27 | marvintm | Resolution | open => unable to reproduce |
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