Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0044729 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | major | always | 2020-07-31 06:49 | 2020-08-05 15:23 | |||
| Reporter | rafaroda | View Status | public | |||||
| Assigned To | prakashmurugesan88 | |||||||
| Priority | normal | Resolution | fixed | Fixed in Version | RR20Q4 | |||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Review Assigned To | marvintm | |||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0044729: WebPOS freeze while showing the Loading screen in case of connection lost during the BusinessPartner or BPLocation request | |||||||
| Description | When a ticket is opened USING REMOTE CUSTOMERS = Y, 3 requests are done: 1) One to PaidReceipts to retrieve the information of the ticket 2) One to BusinessPartner to retrieve the information of the customer 3) One to BPLocation to retrieve the ifnormation of the customer location If the connection is lost during the PaidReceipts request, the system is able to recover gracefully. But if the connection is lost during the BusinessPartner or BPLocation requests, the WebPOS will freeze while showing the Loading screen. | |||||||
| Steps To Reproduce | Enable Remote for Customer Preference to Y Open a Ticket using Open Receipts and turn of the connection. | |||||||
| Proposed Solution | Fix the behavior on BusinessPartner and BPLocation requests | |||||||
| Tags | NOR | |||||||
| Attached Files |  jira-generated-image-static-6a1056f9-96cf-4c1b-b448-c6b2299d794a [^] (75,663 bytes) 2020-07-31 06:49 [Show Content]
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(0121778) hgbot (developer) 2020-08-04 09:50 |
Merge Request created: https://gitlab.com/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/42 [^] |
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(0121779) hgbot (developer) 2020-08-04 09:51 |
Merge Request created: https://gitlab.com/openbravo/product/unsupported/modules/org.openbravo.retail.restaurantmanagement/-/merge_requests/1 [^] |
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(0121860) hgbot (developer) 2020-08-05 15:23 |
Repository: https://gitlab.com/openbravo/product/unsupported/modules/org.openbravo.retail.restaurantmanagement [^] Changeset: 0f9b9c7f84c8204fb412b999af0397a405e7a724 Author: Prakash <prakash@qualiantech.com> Date: 2020-08-03T18:12:54+05:30 URL: https://gitlab.com/openbravo/product/unsupported/modules/org.openbravo.retail.restaurantmanagement/-/commit/0f9b9c7f84c8204fb412b999af0397a405e7a724 [^] Related to BUG-44729 : Loading screen freezes when connection is lost during the BusinessPartner or BPLocation request * When loading receipt with remote for customer = 'Y' and connection is lost during the BusinessPartner or BPLocation request, Loading screen freezes * This is because process loadPaidReceipts and newPaidReceipt are pending to be finished. * Fixed by adding error callback in case of errors, where pending process are finished * Included error callback in restaurantmanagement as well --- M web/org.openbravo.retail.restaurantmanagement/js/components/tableloaderview.js M web/org.openbravo.retail.restaurantmanagement/js/components/tablesview.js --- |
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(0121861) hgbot (developer) 2020-08-05 15:23 |
Merge request merged: https://gitlab.com/openbravo/product/unsupported/modules/org.openbravo.retail.restaurantmanagement/-/merge_requests/1 [^] |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2020-07-31 06:49 | rafaroda | New Issue | |
| 2020-07-31 06:49 | rafaroda | Assigned To | => Retail |
| 2020-07-31 06:49 | rafaroda | File Added: jira-generated-image-static-6a1056f9-96cf-4c1b-b448-c6b2299d794a | |
| 2020-07-31 06:49 | rafaroda | Resolution time | => 1597269600 |
| 2020-07-31 06:49 | rafaroda | Triggers an Emergency Pack | => No |
| 2020-07-31 06:49 | rafaroda | Tag Attached: NOR | |
| 2020-08-03 09:04 | prakashmurugesan88 | Assigned To | Retail => prakashmurugesan88 |
| 2020-08-03 15:25 | prakashmurugesan88 | Status | new => scheduled |
| 2020-08-04 09:50 | hgbot | Note Added: 0121778 | |
| 2020-08-04 09:51 | hgbot | Note Added: 0121779 | |
| 2020-08-05 15:23 | hgbot | Note Added: 0121860 | |
| 2020-08-05 15:23 | hgbot | Note Added: 0121861 | |
| 2020-08-05 15:23 | marvintm | Status | scheduled => resolved |
| 2020-08-05 15:23 | marvintm | Fixed in Version | => RR20Q4 |
| 2020-08-05 15:23 | marvintm | Resolution | open => fixed |
| 2020-08-05 15:23 | marvintm | Review Assigned To | => marvintm |
| 2020-08-05 15:23 | marvintm | Status | resolved => closed |
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Issue History |
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