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ID
0044261
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Discounts Combomajoralways2020-06-02 11:212020-07-07 09:13
ReporterlmonrealView Statuspublic 
Assigned Tolmonreal 
PriorityurgentResolutioninvalidFixed in Version
StatusclosedFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0044261: Updates on Combos require a deletion of the cache to be taken into account on POS

DescriptionIt seems that for some price updated of Combos we need to delete the cache of webpos to see the changes. It is not working with F5 or any other refresh.

Also, if you can see in the videos, there is a Combo for 3 euros that is not displaying the right price after pressing F5 but when we delete cache, we get the updated price and we see the other promotion of 2 items that was not taken into account until the deletion of the cache.


As a results, updates in price/creation of combos require to clean cache.

Video for Decathlon case:
https://drive.google.com/file/d/1ePXM_c9AD1WokwOfzcvEjzOkBFst3-FX/view [^] [^]
https://drive.google.com/file/d/1xRYBdj7J8yAvZGbOvBzyLFdK4Tpw9vfi/view [^] [^]

Videos reproduced in Livebuilds:
https://drive.google.com/file/d/1LTJselj54Miurq3WIXJM_hNTkKKulGJ9/view [^]
https://drive.google.com/file/d/1p-Vqm89s3T1e5RCsTzU_6ox4j2ejNdLT/view [^]

Steps To ReproduceLivebuilds case:
There is a combo fix price of 200 euros.
If i change price to 300 and refresh I dont see the change.
I need to clean cache to see the update



Decathlon case:
We created a "combo fixed price" offering with a list of 4 items.
If you buy 2 quantities in this list of items, the promotional price is set to 5€

We made it run on the POS, it was working fine.

We went on the back office to modify this offer and set the promotional price to 5,5€

After doing a F5, a lock/unlock, a cash up / reconnexion, the price was still 5€ on the till.

We deleted the cache, reloaded it and the promotional price was 5,5€
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0120657)
lmonreal (developer)
2020-06-04 14:30

I have been analysing this with the Retail Team. It seems that is not an issue, is configuration of the refresh of the data.

To avoid performance issues this preference is enabled "No Auto Incremental Load at Login".This means that the incremental data load is done after the time specified in the back office ( 60 minutes, configurable in Channel Touchpoint Type). This means that updates will be reflected after this time, not with F5 or login/logout.

I understand that from a testing point of view it is does not make sense to wait this time, but there is a way of forcing the refresh of the data: In WEBPOS menu there is the option "Refresh data". So if you update the price and click on Refresh data, changes should be displayed.

Other option is to set the preference "No Auto Incremental Load at Login" to N and you will see updates with F5 but this is something that should only be in a testing environment. My recommendation is to follow the first approach and click on Refresh Data

- Issue History
Date Modified Username Field Change
2020-06-02 11:21 lmonreal New Issue
2020-06-02 11:21 lmonreal Assigned To => Retail
2020-06-02 11:21 lmonreal Resolution time => 1592863200
2020-06-02 11:21 lmonreal Triggers an Emergency Pack => No
2020-06-04 14:30 lmonreal Note Added: 0120657
2020-06-04 14:30 lmonreal Assigned To Retail => lmonreal
2020-06-04 14:30 lmonreal Status new => feedback
2020-07-07 09:13 guillermogil Status feedback => closed
2020-07-07 09:13 guillermogil Resolution open => invalid


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