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| ID | ||||||||||||
| 0043600 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| feature request | [Modules] Order Confirmation | minor | N/A | 2020-03-26 16:34 | 2020-03-26 16:35 | |||||||
| Reporter | vmromanos | View Status | public | |||||||||
| Assigned To | Triage Omni OMS | |||||||||||
| Priority | normal | Resolution | open | Fixed in Version | ||||||||
| Status | new | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
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| Regression introduced by commit | ||||||||||||
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| OBNetwork customer | No | |||||||||||
| Regression introduced in release | ||||||||||||
| Summary | 0043600: Background process to automatically book or close Orders in "Manual Evaluation" | |||||||||||
| Description | "Manual Evaluation" is a status reached when the OMS engine was unable to find alternative warehouses to deliver an order previously rejected (in Automatic Evaluation status). If the order is rejected once again by the same shop (so it's moved to Automatic Evaluation) and the OMS engine is unable to find once again alternative warehouses, the order will be back to Manual Evaluation status and assigned to the shop that rejected. The user needs to *manually* finish this loop by either Booking or Closing the order. This manual action is a risk and the order might be forgotten, for example, if the orders inflow is high. I would recommend to implement a background process that either automatically books or closes (configurable action) the "Manual Evaluation" orders when either N attempts have been reached or when X days have passed | |||||||||||
| Steps To Reproduce | NA | |||||||||||
| Tags | No tags attached. | |||||||||||
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| Date Modified | Username | Field | Change |
| 2020-03-26 16:34 | vmromanos | New Issue | |
| 2020-03-26 16:34 | vmromanos | Assigned To | => Triage Finance |
| 2020-03-26 16:34 | vmromanos | OBNetwork customer | => No |
| 2020-03-26 16:35 | vmromanos | Category | OMS => Order Confirmation |
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