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ID
0043600
TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Modules] Order ConfirmationminorN/A2020-03-26 16:342020-03-26 16:35
ReportervmromanosView Statuspublic 
Assigned ToTriage Finance 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Regression date
Regression introduced by commit
Regression level
Review Assigned To
Regression introduced in release
Summary

0043600: Background process to automatically book or close Orders in "Manual Evaluation"

Description"Manual Evaluation" is a status reached when the OMS engine was unable to find alternative warehouses to deliver an order previously rejected (in Automatic Evaluation status).

If the order is rejected once again by the same shop (so it's moved to Automatic Evaluation) and the OMS engine is unable to find once again alternative warehouses, the order will be back to Manual Evaluation status and assigned to the shop that rejected.

The user needs to *manually* finish this loop by either Booking or Closing the order.
This manual action is a risk and the order might be forgotten, for example, if the orders inflow is high.

I would recommend to implement a background process that either automatically books or closes (configurable action) the "Manual Evaluation" orders when either N attempts have been reached or when X days have passed
Steps To ReproduceNA
TagsNo tags attached.
Attached Files

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- Issue History
Date Modified Username Field Change
2020-03-26 16:34 vmromanos New Issue
2020-03-26 16:34 vmromanos Assigned To => Triage Finance
2020-03-26 16:35 vmromanos Category OMS => Order Confirmation


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