0040641: Smartclient Issue - Openbravo Issue Tracking System

(0111335)
alostale (manager)
2019-04-26 08:03

Please provide an accurate description of the issue as well as detailed steps to reproduce and what is the expected vs actual behavior.

(0111354)
nitasujena (developer)
2019-04-26 11:01

Steps to reproduce issue:
1.Goto purchase order window
2.Create new purchase order and fill all necessary data
3.Click on create lines button and then popup comes
4.Inside popup you can see UOM and Orderd Quantity field data gets jumbled
As you can check this behaviour inside video

Note:
As per present behaviour UOM data is moving inside Order Quantity and UOM field contains Order Quantity data
As per actual behaviour Order Quantity field should contain only numeric field but sometimes it shows character such as Pc
As this issue not reproduces every time it only reproduces when we have huge amount of data. It reproduces rarely

(0112551)
caristu (developer)
2019-06-10 17:10

We are not able to reproduce the problem so far.

The "Create Lines" process seems to customized with fields which are not present in the standard process.

Please, try to remove the "Image" column using the application dictionary and check if the problem can still be reproduced.

(0112643)
nitasujena (developer)
2019-06-12 13:38

We tried by removed the image but the issue is still persist.

(0112931)
caristu (developer)
2019-06-21 11:12

We still can't reproduce any similar problem using the "Create Lines" process.

Awaiting for feedback to check if the problem can be reproduced in that environment using the standard process.

(0113148)
nitasujena (developer)
2019-07-03 07:33

We have shared access details in support ticket for environment where client getting this issue . Please check it once .

Issue History
Date Modified	Username	Field	Change
2019-04-18 12:43	nitasujena	New Issue
2019-04-18 12:43	nitasujena	Assigned To	=> Triage Finance
2019-04-18 12:43	nitasujena	Modules	=> Core
2019-04-18 12:43	nitasujena	Resolution time	=> 1557352800
2019-04-18 12:43	nitasujena	Triggers an Emergency Pack	=> No
2019-04-25 17:38	Sandrahuguet	Assigned To	Triage Finance => platform
2019-04-26 08:03	alostale	Note Added: 0111335
2019-04-26 08:03	alostale	Assigned To	platform => nitasujena
2019-04-26 08:03	alostale	Status	new => feedback
2019-04-26 11:01	nitasujena	Note Added: 0111354
2019-05-16 08:02	nitasujena	Status	feedback => new
2019-05-27 11:29	nitasujena	Assigned To	nitasujena => Triage Finance
2019-05-27 11:43	Sandrahuguet	Assigned To	Triage Finance => platform
2019-06-10 17:10	caristu	Note Added: 0112551
2019-06-10 17:10	caristu	Assigned To	platform => nitasujena
2019-06-10 17:10	caristu	Status	new => feedback
2019-06-12 13:38	nitasujena	Note Added: 0112643
2019-06-12 13:38	nitasujena	Assigned To	nitasujena => caristu
2019-06-12 13:38	nitasujena	Status	feedback => scheduled
2019-06-21 11:12	caristu	Note Added: 0112931
2019-06-21 11:12	caristu	Assigned To	caristu => nitasujena
2019-06-21 11:12	caristu	Status	scheduled => feedback
2019-07-03 07:33	nitasujena	Note Added: 0113148
2019-07-03 07:33	nitasujena	Status	feedback => new
2023-03-20 12:32	caristu	Review Assigned To	=> caristu
2023-03-20 12:32	caristu	Status	new => closed
2023-03-20 12:32	caristu	Resolution	open => unable to reproduce

Notes
(0111335) alostale (manager) 2019-04-26 08:03	Please provide an accurate description of the issue as well as detailed steps to reproduce and what is the expected vs actual behavior.

(0111354) nitasujena (developer) 2019-04-26 11:01	Steps to reproduce issue: 1.Goto purchase order window 2.Create new purchase order and fill all necessary data 3.Click on create lines button and then popup comes 4.Inside popup you can see UOM and Orderd Quantity field data gets jumbled As you can check this behaviour inside video Note: As per present behaviour UOM data is moving inside Order Quantity and UOM field contains Order Quantity data As per actual behaviour Order Quantity field should contain only numeric field but sometimes it shows character such as Pc As this issue not reproduces every time it only reproduces when we have huge amount of data. It reproduces rarely

(0112551) caristu (developer) 2019-06-10 17:10	We are not able to reproduce the problem so far. The "Create Lines" process seems to customized with fields which are not present in the standard process. Please, try to remove the "Image" column using the application dictionary and check if the problem can still be reproduced.

(0112643) nitasujena (developer) 2019-06-12 13:38	We tried by removed the image but the issue is still persist.

(0112931) caristu (developer) 2019-06-21 11:12	We still can't reproduce any similar problem using the "Create Lines" process. Awaiting for feedback to check if the problem can be reproduced in that environment using the standard process.

(0113148) nitasujena (developer) 2019-07-03 07:33	We have shared access details in support ticket for environment where client getting this issue . Please check it once .

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