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TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorhave not tried2018-07-19 15:512018-07-19 15:51
ReporterplujanView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0039001: [RR18Q3] Locking/unlocking the webPOS should not trigger the online/offline verification

DescriptionUsing a poor connection network exposes some flows that are difficult to accomplish due the online/offline transition.

One of them is the locking of the screen. If network connection is poor, first login and every full data refresh have to be performed several times to succeed. A user under this scenario will try to avoid switching to online as much as possible to reduce the number of failed attempts.
Steps To Reproduce1. Use a network with poor signal.
2. Try the first login to webPOS. Usually it will take several attempts before succeeding.
3. Logout and login again. Most likely the login will be offline and you will remain offline for most of the session. If it tries to go online, a prompt saying that you have to repeat the login is shown.
4. From the main menu, lock the screen. To unlock, the webPOS first check if there is online connection, which causes the unsuccessful "online login" to show up.
TagsNo tags attached.
Attached Files

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- Issue History
Date Modified Username Field Change
2018-07-19 15:51 plujan New Issue
2018-07-19 15:51 plujan Assigned To => Retail
2018-07-19 15:51 plujan Triggers an Emergency Pack => No

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