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ID
0038954
TypeCategorySeverityReproducibilityDate SubmittedLast Update
defect[Retail Modules] Web POSminorhave not tried2018-07-13 13:312018-07-13 13:33
ReporterplujanView Statuspublic 
Assigned ToRetail 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionmainSCM revision 
Review Assigned To
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0038954: [RR18Q3] Poor usability experience of "Receipt Properties" pop up

DescriptionThe "Receipt Properties" pop up, intends to show at a glance all the information to allow a quick edit.
However, the scenario of picking a new "Shipping Address" is not properly covered. See steps.
Steps To Reproduce1. Lets assume the customer "CMS Customer" has two addresses, one valid for Shipping/Invoicing named "Alcala s/n" and one just to ship goods, "Irun Warehouse". Usually the Alcala address is used for both, but in this case we want the shipment sent to the warehouse.
2. When creating a new ticket, the header for this customer has the same address for both Shipping and Invoicing.
3. Tap in the document number to open the "Receipt Properties" pop up.
4. Note that there is just one field for the addresses and it shows "Alcala" address
5. Tap in the address to open the pop up. Note the pop up is named "Assign customer INVOICING address"
6. Since invoicing is Alcala, tap it in the list.
7. The "address" field shown before is still there and I were not asked to select the SHIPPING address.
8. If I had no other INVOICING address I cannot complete the flow from here. To complete it, I can pick a different invoicing address, then the window below shows different selectors for invoicing and shipping, then I can pick the shipping address I want and finally I have to return the invoicing address to the one that it had before.
TagsNo tags attached.
Attached Filespng file icon Properties-Address.png [^] (29,446 bytes) 2018-07-13 13:33


png file icon Properties-Invoicing.png [^] (24,540 bytes) 2018-07-13 13:33


png file icon Properties-TwoAddresses.png [^] (36,951 bytes) 2018-07-13 13:33

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
There are no notes attached to this issue.

- Issue History
Date Modified Username Field Change
2018-07-13 13:31 plujan New Issue
2018-07-13 13:31 plujan Assigned To => Retail
2018-07-13 13:31 plujan Triggers an Emergency Pack => No
2018-07-13 13:33 plujan File Added: Properties-Address.png
2018-07-13 13:33 plujan File Added: Properties-Invoicing.png
2018-07-13 13:33 plujan File Added: Properties-TwoAddresses.png


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