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TypeCategorySeverityReproducibilityDate SubmittedLast Update
backport[Retail Modules] Web POSmajoralways2018-01-12 12:542018-03-16 13:28
ReportermrecasensView Statuspublic 
Assigned Torqueralta 
PriorityurgentResolutionfixedFixed in VersionRR17Q4.2
StatusclosedFix in branchFixed in SCM revision80486a789204
ProjectionnoneETAnoneTarget VersionRR17Q4.2
OSLinux 64 bitDatabasePostgreSQLJava version7.x
OS VersionOpenbravo Appliance 14.04Database version9.3.xAnt version1.9.x
Product VersionSCM revision 
Review Assigned Tomarvintm
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo

0037761: "Verified return" menu option not present when none of the terminal's Terminal Type payment methods are counted in cash up.

DescriptionPayment methods not counted in cash up is a condition, amongst two others, to have a Terminal for Sellers terminal but the rest of the conditions are not being met:

* The Layaway Orders field must be checked.
   => Not true: it is unchecked by default.
* The Pos Terminal Type may only contain payment methods that are not counted in the Cash Up process.
   => True, we change this and experience the issue
* The roles that are accessing to these terminals should have the Web POS action Receipt this Layaway property set to 'N'.
   => Not true: it is set to 'Y' by default.

You would expect to have payment methods defined in the terminal type not counted in the cashup (e.g. Credit Notes), and still be able to use verified returns functionality.

cf. [^]
Steps To Reproduce1. Open a terminal [^] [you may need to unlink and link again the terminal]
=> See that in the menu, option "Verified Returns" is present
2. Open Openbravo backoffice
3. Go to POS Terminal Type and select "VBS POS Terminal Type"
4. Open "Payment Method" tab
5. Uncheck "Count Payment in Cash Up" for all 4 payment methods present [you may need to activate "Automatic Deposit" for Payment Method 'Check' in Payment Method window]
6. Open again the same terminal [^]
=> See that in the menu, option "Verified Returns" is not present anymore. Note that the rest of the menu options that should disappear in a Terminal for Sellers terminal are not present either: Open Drawer, Cash Up, Cash Up Partial, Cash Management.
TagsNo tags attached.
Attached Files

- Relationships Relation Graph ] Dependency Graph ]
blocks defect 0037629 closedrqueralta "Verified return" menu option not present when none of the terminal's Terminal Type payment methods are counted in cash up. 

-  Notes
hgbot (developer)
2018-03-15 15:06

Repository: retail/backports/3.0RR17Q4.2/org.openbravo.retail.returns
Changeset: 80486a7892044ad0465d812f8675cb15b193431d
Author: Rafael Queralta Pozo <rqueralta <at>>
Date: Thu Mar 15 10:04:35 2018 -0400
URL: [^]

Fixed issue 37761: "Verified return" menu option not present when none of the
terminal's Terminal Type payment methods are counted in cash up.

M web/org.openbravo.retail.returns/js/returnReceiptButton.js

- Issue History
Date Modified Username Field Change
2018-01-30 09:57 marvintm Type defect => backport
2018-01-30 09:57 marvintm Target Version => RR17Q4.2
2018-03-15 15:06 hgbot Checkin
2018-03-15 15:06 hgbot Note Added: 0103279
2018-03-15 15:06 hgbot Status scheduled => resolved
2018-03-15 15:06 hgbot Resolution open => fixed
2018-03-15 15:06 hgbot Fixed in SCM revision [^] => [^]
2018-03-16 13:28 marvintm Status resolved => closed
2018-03-16 13:28 marvintm Fixed in Version => RR17Q4.2

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