0033312: [STORE SERVER] Sales orders not correctly synchronized in Store Server in Synchronous mode

Description

Sometimes, when creating a ticket in Web POS using SYNCHRONOUS MODE, it is correctly synchronized in Central server, but not in Store server (saved in c_import_entry with Error status).

Steps To Reproduce

- Log in Web POS (Synchronous mode).
- Select any product and add it to the ticket.
- Pay the ticket.
- The server returns a successful synchronization message.
- Log in backend (Central Server).
- Look for the ticket previously created in sales order window.
- The ticket is correctly synchronized.
- Log in backend (Store Server).
- Look for the ticket previously created in sales order window.
- The ticket is NOT correctly synchronized.
- Go to Data import entries window.
- Check that the record is there, in Error Status and with the attached JSON error.

Tags

No tags attached.

Attached Files

synchroErrorInJSON.txt [^] (1,456 bytes) 2016-06-20 12:47 [Show Content] [Hide Content]

java.lang.Exception: {"status":-1,"error":{"message":"org.codehaus.jettison.json.JSONException: JSONObject[\"data\"] is not a JSONArray.","title":"","className":"org.openbravo.base.exception.OBException"},"totalRows":0,"contextInfo":{"userId":"100","roleId":"008F4C0F7532485ABD55E399EAB230F2","orgId":"EFDB6F7452204D69856CE64B57B06960","clientId":"9404134F8B374DEE92E79CD87B834E19"}}
	at org.openbravo.mobile.core.servercontroller.MultiServerJSONProcess.exec(MultiServerJSONProcess.java:254)
	at org.openbravo.mobile.core.process.MobileImportEntryProcessorRunnable.processEntry(MobileImportEntryProcessorRunnable.java:42)
	at org.openbravo.mobile.core.servercontroller.SynchronizedServerProcessCaller$SynchronizedProcessRunnable.processEntry(SynchronizedServerProcessCaller.java:149)
	at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.doRunCycle(ImportEntryProcessor.java:370)
	at org.openbravo.service.importprocess.ImportEntryProcessor$ImportEntryProcessRunnable.run(ImportEntryProcessor.java:292)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
	at java.lang.Thread.run(Thread.java:701)

Relationships [ Relation Graph ] [ Dependency Graph ]

Notes
(0088167) mtaal (manager) 2016-07-04 10:42	The code/mode to synchronize orders has changed so the issue should not occur anymore. The synchronization does not go through import entry anymore. gr. Martin

Issue History
Date Modified	Username	Field	Change
2016-06-20 12:47	daniOpenbravo	New Issue
2016-06-20 12:47	daniOpenbravo	Assigned To	=> mtaal
2016-06-20 12:47	daniOpenbravo	File Added: synchroErrorInJSON.txt
2016-06-20 12:47	daniOpenbravo	Resolution time	=> 1467583200
2016-06-20 12:47	daniOpenbravo	Triggers an Emergency Pack	=> No
2016-06-20 12:48	daniOpenbravo	Issue Monitored: daniOpenbravo
2016-07-04 10:42	mtaal	Note Added: 0088167
2016-07-04 10:42	mtaal	Status	new => closed
2016-07-04 10:42	mtaal	Resolution	open => no change required