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ID
0003319
TypeCategorySeverityReproducibilityDate SubmittedLast Update
feature request[Openbravo ERP] Z. Othersminoralways2007-04-09 12:362011-02-04 09:16
ReporterjaimetorreView Statuspublic 
Assigned Tormorley 
PrioritynormalResolutionopenFixed in Version
StatusacknowledgedFix in branchFixed in SCM revision
Projection@60@ETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Review Assigned To
Web browser
ModulesCore
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary

0003319: Incident manager/tracker

DescriptionIt would be usefull for service companies to have the ability to manage and track incidents or service tickets.

An incident would be created and afterwards, the different actions regarding this incident would also be recorded. The incidence should have different states.
TagsModuleCandidate, ReleaseCandidate
Attached Files

- Relationships Relation Graph ] Dependency Graph ]

-  Notes
(0006908)
user71
2005-06-01 00:00
edited on: 2008-06-12 09:43

This bug was originally reported in SourceForge bug tracker and then migrated to Mantis.

You can see the original bug report in:
https://sourceforge.net/support/tracker.php?aid=1696830 [^]

- Issue History
Date Modified Username Field Change
2008-06-29 20:28 pjuvara Assigned To alostale => pjuvara
2008-06-29 20:28 pjuvara Status new => acknowledged
2008-06-29 20:28 pjuvara Tag Attached: ReleaseCandidate
2008-06-29 20:29 pjuvara Projection none => @60@
2008-06-29 20:29 pjuvara Summary Incidence manager/tracker => Incident manager/tracker
2008-06-29 20:29 pjuvara Description Updated
2008-07-02 19:31 pjuvara Category 09. Financial management => Z. Others
2008-11-22 23:39 pjuvara Tag Attached: ModuleCandidate
2011-02-04 09:16 jpabloae Assigned To pjuvara => rmorley


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