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| ID | ||||||||||||
| 0056802 | ||||||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||||||
| defect | [Retail Modules] Web POS | minor | always | 2024-10-16 12:36 | 2024-10-23 15:17 | |||||||
| Reporter | malsasua | View Status | public | |||||||||
| Assigned To | alainperez | |||||||||||
| Priority | high | Resolution | open | Fixed in Version | ||||||||
| Status | scheduled | Fix in branch | Fixed in SCM revision | |||||||||
| Projection | none | ETA | none | Target Version | ||||||||
| OS | Any | Database | Any | Java version | ||||||||
| OS Version | Database version | Ant version | ||||||||||
| Product Version | SCM revision | |||||||||||
| Review Assigned To | ||||||||||||
| Regression level | ||||||||||||
| Regression date | ||||||||||||
| Regression introduced in release | ||||||||||||
| Regression introduced by commit | ||||||||||||
| Triggers an Emergency Pack | No | |||||||||||
| Summary | 0056802: Pay Open Ticket does not work with a Payment Provider | |||||||||||
| Description | It is not possible to complete a payment with Pay Open Ticket flow using a Payment Method that uses a Payment Provider, like AxisC3, Adyen or the Payments API | |||||||||||
| Steps To Reproduce | BO: touchpoint type -> Credit Card -> Payment Provider: The payment provider of choice (like AxisC3 or the Payments API) -> Overpayment / Change limit: 0 POS: new ticket . add line1: lineAmt 100 -> total ticket 100 new ticket . add line2: lineAmt 20 - click in Return line: lineAmt -20 -> total ticket 80 Pay Open Ticket . select the two previous tickets . click in total ticket (80) . pay using the Payment Provider -> the payment is not completed and the POS gets blocked. | |||||||||||
| Tags | No tags attached. | |||||||||||
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-10-16 12:36 | malsasua | New Issue | |
| 2024-10-16 12:36 | malsasua | Assigned To | => Triage Platform Conn |
| 2024-10-16 12:36 | malsasua | Triggers an Emergency Pack | => No |
| 2024-10-17 12:48 | adrianromero | Assigned To | Triage Platform Conn => ander_flores |
| 2024-10-17 16:12 | malsasua | Steps to Reproduce Updated | View Revisions |
| 2024-10-18 10:33 | ander_flores | Assigned To | ander_flores => Retail |
| 2024-10-18 10:33 | ander_flores | Category | AxisC3 => Web POS |
| 2024-10-18 10:33 | ander_flores | Summary | Pay Open Ticket does not work with axisC3 => Pay Open Ticket does not work with a Payment Provider |
| 2024-10-18 10:33 | ander_flores | Description Updated | View Revisions |
| 2024-10-18 10:33 | ander_flores | Steps to Reproduce Updated | View Revisions |
| 2024-10-18 12:10 | jorgewederago | Assigned To | Retail => jorgewederago |
| 2024-10-18 13:23 | jorgewederago | Assigned To | jorgewederago => alainperez |
| 2024-10-18 13:23 | jorgewederago | Status | new => acknowledged |
| 2024-10-21 18:01 | alainperez | Status | acknowledged => scheduled |
| 2024-10-23 13:23 | jorgewederago | Severity | major => minor |
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Issue History |
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