Project:
| View Issue Details[ Jump to Notes ] | [ Issue History ] [ Print ] | |||||||
| ID | ||||||||
| 0056802 | ||||||||
| Type | Category | Severity | Reproducibility | Date Submitted | Last Update | |||
| defect | [Retail Modules] Web POS | minor | always | 2024-10-16 12:36 | 2025-02-13 06:07 | |||
| Reporter | malsasua | View Status | public | |||||
| Assigned To | jorgewederago | |||||||
| Priority | high | Resolution | invalid | Fixed in Version | ||||
| Status | closed | Fix in branch | Fixed in SCM revision | |||||
| Projection | none | ETA | none | Target Version | ||||
| OS | Any | Database | Any | Java version | ||||
| OS Version | Database version | Ant version | ||||||
| Product Version | SCM revision | |||||||
| Merge Request Status | ||||||||
| Review Assigned To | ||||||||
| OBNetwork customer | No | |||||||
| Support ticket | ||||||||
| Regression level | ||||||||
| Regression date | ||||||||
| Regression introduced in release | ||||||||
| Regression introduced by commit | ||||||||
| Triggers an Emergency Pack | No | |||||||
| Summary | 0056802: Pay Open Ticket does not work with a Payment Provider | |||||||
| Description | It is not possible to complete a payment with Pay Open Ticket flow using a Payment Method that uses a Payment Provider, like AxisC3, Adyen or the Payments API | |||||||
| Steps To Reproduce | BO: touchpoint type -> Credit Card -> Payment Provider: The payment provider of choice (like AxisC3 or the Payments API) -> Overpayment / Change limit: 0 POS: new ticket . add line1: lineAmt 100 -> total ticket 100 new ticket . add line2: lineAmt 20 - click in Return line: lineAmt -20 -> total ticket 80 Pay Open Ticket . select the two previous tickets . click in total ticket (80) . pay using the Payment Provider -> the payment is not completed and the POS gets blocked. | |||||||
| Tags | No tags attached. | |||||||
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(0175563) jorgewederago (viewer) 2025-02-13 06:07 |
Pay Open Ticket is no longer supported in the newer versions |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2024-10-16 12:36 | malsasua | New Issue | |
| 2024-10-16 12:36 | malsasua | Assigned To | => Triage Platform Conn |
| 2024-10-16 12:36 | malsasua | OBNetwork customer | => Gold |
| 2024-10-16 12:36 | malsasua | Support ticket | => 111461 |
| 2024-10-16 12:36 | malsasua | Triggers an Emergency Pack | => No |
| 2024-10-17 12:48 | adrianromero | Assigned To | Triage Platform Conn => ander_flores |
| 2024-10-17 16:12 | malsasua | Steps to Reproduce Updated | View Revisions |
| 2024-10-18 10:33 | ander_flores | Assigned To | ander_flores => Retail |
| 2024-10-18 10:33 | ander_flores | Category | AxisC3 => Web POS |
| 2024-10-18 10:33 | ander_flores | Summary | Pay Open Ticket does not work with axisC3 => Pay Open Ticket does not work with a Payment Provider |
| 2024-10-18 10:33 | ander_flores | Description Updated | View Revisions |
| 2024-10-18 10:33 | ander_flores | Steps to Reproduce Updated | View Revisions |
| 2024-10-18 12:10 | jorgewederago | Assigned To | Retail => jorgewederago |
| 2024-10-18 13:23 | jorgewederago | Assigned To | jorgewederago => alainperez |
| 2024-10-18 13:23 | jorgewederago | Status | new => acknowledged |
| 2024-10-21 18:01 | alainperez | Status | acknowledged => scheduled |
| 2024-10-23 13:23 | jorgewederago | Severity | major => minor |
| 2024-10-23 15:17 | jorgewederago | OBNetwork customer | Gold => No |
| 2024-10-23 15:17 | jorgewederago | Support ticket | 111461 => |
| 2025-01-08 07:47 | jorgewederago | Assigned To | alainperez => malsasua |
| 2025-01-08 07:47 | jorgewederago | Status | scheduled => feedback |
| 2025-01-24 06:05 | jorgewederago | Assigned To | malsasua => adrianromero |
| 2025-01-24 06:41 | jorgewederago | Assigned To | adrianromero => jorgewederago |
| 2025-02-13 06:07 | jorgewederago | Note Added: 0175563 | |
| 2025-02-13 06:07 | jorgewederago | Status | feedback => closed |
| 2025-02-13 06:07 | jorgewederago | Resolution | open => invalid |
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Issue History |
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