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ID
0041141
TypeCategorySeverityReproducibilityDate SubmittedLast Update
design defect[Retail Modules] Web POS Hardware Managermajoralways2019-06-20 17:282020-05-28 14:01
ReportermalsasuaView Statuspublic 
Assigned Tojoniturralde93 
PrioritynormalResolutionopenFixed in Version
StatusnewFix in branchFixed in SCM revision
ProjectionnoneETAnoneTarget Version
OSAnyDatabaseAnyJava version
OS VersionDatabase versionAnt version
Product VersionSCM revision 
Merge Request Status
Review Assigned To
OBNetwork customerGold
Support ticket10370
Regression levelProduction - Confirmed Stable
Regression date
Regression introduced in release
Regression introduced by commithttps://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
Triggers an Emergency PackNo
Summary

0041141: Some chinese characters are missing when printing in chinese

DescriptionSome Chinese characters are not being printed correctly. Instead of being printed they are being converted into "?" (default character if not found).

Steps To Reproduce1.- Start a hardware manager configured with printer (no screen mode)
2.- Change the name of a product to: 隐形袜 500 白
3.- Go to WebPOS and buy the previous product
4.- When the ticket is printed some Chinese characters will be interrogation marks.
TagsNo tags attached.
Attached Files

- Relationships [ Relation Graph ] [ Dependency Graph ]
related to defect 0038962 closedjavierRodriguez Some chinese characters are missing when printing in chinese 
related to feature request 0040327pi newairaceburu Japanese Printers Support 

-  Notes
(0113820)
marvintm (viewer)
2019-08-06 09:57

 We need additional information from the customer to understand what's the final change that we need to do.
(0119031)
malsasua (viewer)
2020-04-07 11:11

 . should be configurable in Openbravohw.properties if use Traditional Chinese or Simplified, similar to fix done to support the Japanese characters:
https://gitlab.com/obcustomers/DKT/org.openbravo.retail.poshwmanager.sources_apac_19q3/-/commit/727a7c9872586b3831dcdccff4197f1cb310cd3b [^]

- Issue History
Date Modified Username Field Change
2019-06-20 17:28 malsasua New Issue
2019-06-20 17:28 malsasua Assigned To => Retail
2019-06-20 17:28 malsasua OBNetwork customer => Gold
2019-06-20 17:28 malsasua Support ticket => 10370
2019-06-20 17:28 malsasua Resolution time => 1561845600
2019-06-20 17:28 malsasua Regression level => Production - Confirmed Stable
2019-06-20 17:28 malsasua Regression introduced by commit => https://code.openbravo.com/erp/pmods/org.openbravo.retail.poshwmanager.sources/rev/813b60cc7d47e6bfb9e1599b7df0b4fff9c51ae2 [^]
2019-06-20 17:28 malsasua Triggers an Emergency Pack => No
2019-06-20 17:28 malsasua Relationship added related to 0038962
2019-07-09 22:20 rqueralta Assigned To Retail => rqueralta
2019-07-09 22:20 rqueralta Status new => scheduled
2019-07-09 22:23 rqueralta Assigned To rqueralta => Retail
2019-07-09 22:23 rqueralta Status scheduled => acknowledged
2019-08-06 09:56 marvintm Status acknowledged => scheduled
2019-08-06 09:57 marvintm Note Added: 0113820
2019-08-06 09:57 marvintm Assigned To Retail => ngarcia
2019-08-06 09:57 marvintm Status scheduled => feedback
2019-09-02 00:18 jorgewederago Issue Monitored: jorgewederago
2020-04-07 11:11 malsasua Note Added: 0119031
2020-04-07 11:11 malsasua Assigned To ngarcia => Retail
2020-04-07 11:11 malsasua Status feedback => new
2020-04-07 11:16 malsasua Resolution time 1561845600 => 1588197600
2020-04-16 10:05 marvintm Relationship added related to 0040327
2020-05-04 11:46 marvintm Resolution time 1588197600 => 1589925600
2020-05-08 07:34 marvintm Assigned To Retail => joniturralde93
2020-05-18 10:31 marvintm Resolution time 1589925600 => 1590530400
2020-05-28 14:01 marvintm Type defect => design defect

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