Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0007775Openbravo ERPA. Platformpublic2009-02-23 18:292009-04-15 12:00
Reporterplujan 
Assigned Todalsasua 
PriorityimmediateSeveritymajorReproducibilityhave not tried
StatusclosedResolutionduplicate 
PlatformOS30OS Version
Product Versionpi 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0007775: General Ledger Report cannot be exported
DescriptionWhen generating a General Ledger Report, if I try to export it to Excel, or Print it or send it by mail, I get a blank report
Steps To Reproduce1. Go Financial Management || Accounting || Analysis Tools || General Ledger Report
2. Filter to obtain some data and click in HTML Format button
3. The report is shown. Now click in Export to XLS button. A file is obtained, but it is blank.
4. Click in Print button, you get an empty window with and error "The file does not start with PDF". Send by mail is the same.
Proposed Solution
Additional Information
Tags250 QA
Relationships
duplicate of defect 0008179 closed iperdomo PDF Purchase Dimensional Report Does not work 
related to defect 0007074 closed dalsasua General Ledger in Exel does not work in 2.40 
related to defect 0007844 closed gmauleon Export to excel, print record, Email options are available in the General Ledger Journal report. 
related to defect 0007843 closed gmauleon Print record and email option icons are visible in Trial Balance Report page 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2009-02-23 18:29plujanNew Issue
2009-02-23 18:29plujanAssigned To => rafaroda
2009-02-23 18:29plujanRegression testing => No
2009-02-23 18:37plujanRelationship addedrelated to 0007074
2009-02-23 18:49dalsasuaNote Added: 0013979
2009-02-23 18:49dalsasuaAssigned Torafaroda => alostale
2009-02-23 18:52dalsasuaCategory09. Financial management => A. Platform
2009-02-24 11:52alostaleAssigned Toalostale => pheenan
2009-03-02 14:20pheenanNote Added: 0014225
2009-03-02 14:21pheenanStatusnew => scheduled
2009-03-02 14:21pheenanfix_in_branch => trunk
2009-03-05 18:36rafarodaNote Added: 0014444
2009-03-05 18:36rafarodaStatusscheduled => feedback
2009-03-05 18:36rafarodafix_in_branchpi =>
2009-03-05 18:36rafarodaRelationship addedrelated to 0007844
2009-03-05 18:37rafarodaRelationship addedrelated to 0007843
2009-03-05 18:37rafarodaNote Edited: 0014444
2009-03-05 18:38rafarodaAssigned Topheenan => gmauleon
2009-03-11 08:53nsalehIssue Monitored: nsaleh
2009-03-16 11:13rafarodaNote Added: 0014660
2009-03-16 12:17plujanNote Added: 0014681
2009-03-16 12:17plujanStatusfeedback => new
2009-03-23 12:37psarobeStatusnew => scheduled
2009-03-23 12:37psarobefix_in_branch => pi
2009-04-01 17:39psarobeTag Attached: 250 QA
2009-04-02 15:22pjuvaraPrioritynormal => urgent
2009-04-03 09:07rafarodaRelationship addedrelated to 0008179
2009-04-03 09:08rafarodaNote Added: 0015145
2009-04-03 09:21gmauleonNote Added: 0015147
2009-04-03 09:22gmauleonAssigned Togmauleon => dalsasua
2009-04-03 10:05pjuvaraPriorityurgent => immediate
2009-04-03 16:17dalsasuaRelationship replacedduplicate of 0008179
2009-04-03 16:17dalsasuaStatusscheduled => closed
2009-04-03 16:17dalsasuaNote Added: 0015170
2009-04-03 16:17dalsasuaDuplicate ID0 => 8179
2009-04-03 16:17dalsasuaResolutionopen => duplicate
2009-04-15 12:00anonymoussf_bug_id0 => 2764929

Notes
(0013979)
dalsasua   
2009-02-23 18:49   
I suffered this issue weeks ago: Eclipse throws a PermGen Space error. I fixed this it by configuring correctly my tomcat in eclipse. I added to the launch arguments:
-server -Xms384M -Xmx1024M -XX:MaxPermSize=256M
Since then, pdf and excel where correctly generated.
(0014225)
pheenan   
2009-03-02 14:20   
I am able to export the report correctly from a local installation. This could be related to a printing issue which had to do with the format of the web.xml mappings in tomcat.

Unable to export the report from the tecnicia14 trunk installation
(0014444)
rafaroda   
2009-03-05 18:36   
(edited on: 2009-03-05 18:37)
I think that the problem here is that Print and Email options should not display there: see issues 0007843 and 0007844

What do you think Pablo?
(0014660)
rafaroda   
2009-03-16 11:13   
Reminder sent to: plujan

Pablo,

Could you please give feedback on this?

Thanks.
(0014681)
plujan   
2009-03-16 12:17   
Referred issues are because of emails buttons that should be removed. Print and Excel Export are required features.
(0015145)
rafaroda   
2009-04-03 09:08   
E-mail button is not displaying anymore.
(0015147)
gmauleon   
2009-04-03 09:21   
The Email button is not in the header yet. This issue was fixed.
I've tested the issue and im able to see the below

1.- The Query is not returning any result in any case. And in one specifoicall test that i've done return a null pointer exception (in PI selecting the first and the last account).
2.- Cause the query is not returning nothing the html button is no working and the excell appears blank.
3.- In my opinion the PDF button has the issue commented above and also the link to the PDF is incorrect. I now that this is an issue already resolved in another issue [1].

[1] https://issues.openbravo.com/view.php?id=8179 [^]

Regards
(0015170)
dalsasua   
2009-04-03 16:17   
Problem was solved with fix for bug 0008179