Openbravo Issue Tracking System - Openbravo ERP
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IDProjectCategoryView StatusDate SubmittedLast Update
0007765Openbravo ERP09. Financial managementpublic2009-02-23 16:282011-11-18 13:33
Reporterplujan 
Assigned Toshuehner 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusclosedResolutionout of date 
PlatformOS30OS Version
Product Versionpi 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerNo
Web browser
ModulesCore
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0007765: Withholding report shows error message when used with a newly created client
DescriptionI launch the withholding report. I have no data to show. The error message is "Error:zero"
Steps To ReproduceUse initial client setup to create a new client.
Login into the admin role of the new client
Use initial organisation setup to create a new organisation
Go to Financial Management > Accounting > Analysis Tools > Withholding report
Use the printer icon in the toolbar to start the report without filling in the required fields.
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
related to defect 0007781 closed shuehner "zero" error message displayed when error is not a constraint violation but contains "text" pattern 
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2009-02-23 16:28plujanNew Issue
2009-02-23 16:28plujanAssigned To => shuehner
2009-02-23 16:28plujanOBNetwork customer => No
2009-02-23 16:28plujanRegression testing => No
2009-02-23 19:35shuehnerNote Added: 0013982
2009-02-23 20:03shuehnerRelationship addedrelated to 0007781
2009-02-23 20:06shuehnerNote Added: 0013985
2009-02-24 11:11shuehnerNote Added: 0013996
2009-02-24 11:11shuehnerStatusnew => acknowledged
2009-02-24 17:42shuehnerSummaryWithholding report shows a "Error: zero" message when no data is selected => Withholding report shows error message when used with a newly created client
2009-02-24 17:49shuehnerProposed Solution updated
2011-11-18 13:33shuehnerStatusacknowledged => scheduled
2011-11-18 13:33shuehnerfix_in_branch => pi
2011-11-18 13:33shuehnerNote Added: 0042987
2011-11-18 13:33shuehnerStatusscheduled => closed
2011-11-18 13:33shuehnerResolutionopen => out of date

Notes
(0013982)
shuehner   
2009-02-23 19:35   
This is another deficiency of the ErrorTextParserPOSTGRE class. When the error message is not about a constraint violation, but contains a text like "text" then no error is displayed to the user instead of the original error message.
(0013985)
shuehner   
2009-02-23 20:06   
As the report shows another error message when used with a newly created client/organisation this issue has been splitted.

The display of "zero" instead of a real error-message was split of into issue 7781 and solved.

The remaining problem of the report not working in the written case will be worked on in this issue.
(0013996)
shuehner   
2009-02-24 11:11   
Changing database to Any as the report also fails non oracle when used with a newly created client/org
(0042987)
shuehner   
2011-11-18 13:33   
That report is not available in Openbravo 3 anymore, so no change required for that codeline.

Openbravo provides community support only for the latest Openbravo version, which is Openbravo 3. This version has significantly improved financial flow, filtering, performance, etc and this issue is not present there. Upgrade path from Openbravo 2.50 to latest Openbravo version is available so we recommend to upgrade your instance to get this issue fixed.

Life cycle guarantee (backporting bug fixes to the previos to latest releases (Openbravo 2.40, 2.50)) is available for Professional Edition subscribers only. Please register your ticket through Openbravo Support Portal (http://support.openbravo.com/ [^]) if you have valid Professional subscription.

You can find more details about our Support policy in the following blog post
http://paolojuvara.blogspot.com/2009/12/maintenance-policy-for-openbravo-250.html [^]