Openbravo Issue Tracking System - Java Client POS
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IDProjectCategoryView StatusDate SubmittedLast Update
0006333Java Client POS(No Category)public2008-12-02 15:312011-05-02 21:27
ReporterMacumbero 
Assigned To 
PrioritylowSeverityminorReproducibilityalways
StatusacknowledgedResolutionopen 
PlatformOS10OS VersionXP SP2
Product Version2.20 
Target VersionFixed in Version 
Regression date
Regression introduced by commit
Regression level
Review Assigned To
OBNetwork customer
Support ticket
Regression introduced in release
Summary0006333: allow to refund same ticket always
DescriptionEvery time you try to refund a ticket (one product or the entire sell), the program don't check if it was refunded before. It allow you to refund the same product 10 times.
Steps To Reproduce1. Make a sell, with random products and quantity
2. Go to Edit sales
3. Enter the number of the sale you made
4. Click on "Refund"
5. Select "Refund All"
6. Acept
7. Do step 2 to 6 as many times as you want
Proposed SolutionAdd a field to the tickets, to mark a sale that was refunded,

so next times some one tries to refund it again, a validation will warn that the ticket was refunded.

Or

Block further refund tries on the same ticket.
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2008-12-02 15:31MacumberoNew Issue
2008-12-02 15:31Macumberosf_bug_id0 => 2377723
2008-12-09 15:38adrianromeroStatusnew => acknowledged
2009-02-16 10:11adrianromeroPrioritynormal => low
2009-02-16 10:11adrianromeroSeveritymajor => minor
2009-03-19 00:28adrianromeroTypedefect => feature request
2009-07-07 05:36cyberjorgeNote Added: 0017948
2009-07-08 03:46cyberjorgeIssue Monitored: cyberjorge
2009-07-15 05:58cyberjorgeNote Added: 0018241
2011-05-02 21:27touringsedanNote Added: 0036293
2011-05-02 21:27touringsedanIssue Monitored: touringsedan
2012-11-07 09:40priyamCategory01 - General => (No Category)

Notes
(0017948)
cyberjorge   
2009-07-07 05:36   
I was about to submit this issue as a BUG. Any updates for this? I believe, this is not just a feature request and should be of higher priority. Inexperienced users can mistakenly Refund already refunded sales and may cause money loss.

I appeal to all developers to please work on it. Thanks!
(0018241)
cyberjorge   
2009-07-15 05:58   
any updates?!
(0036293)
touringsedan   
2011-05-02 21:27   
Having implemented OpenBravo POS in 26 stations and 12 revenue centers, this has become a critical issue.

You should never be able to refund more then was initially sold.

So the lines on the ticket would need to have field to reference the refund and refund ID, and disallowing refunds to items that have already been processed.