Openbravo Issue Tracking System - POS2
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0058285POS2POSpublic2025-03-18 19:102025-03-25 12:40
ivazquez 
ranjith_qualiantech_com 
highmajoralways
closedno change required 
5
pi 
24Q4 
Gold
123884
No
0058285: POS2 - Discounts cannot be set to 0 price products when upgrading to version 24.
When upgrading from version 23 to 24, we find that discounts can no longer be set for lines that have a price of 0.

Attached videos reproducing the error in livebuilds in version 24Q1 and showing how it worked before in 23Q4.
Backoffice:

Create a new "Discretionary Fixed Percentage" discount
Set the price of one product to 0

POS:

Find the product with price 0 and add it to the order
Select the line and try to add a new discount

In 23Q4: You can select the discount
In 24Q1: You don't have any discount to select.
No tags attached.
? discretionaryPromotion23Q4.mp4 (2,951,033) 2025-03-18 19:10
https://issues.openbravo.com/file_download.php?file_id=21065&type=bug
Issue History
2025-03-18 19:10ivazquezNew Issue
2025-03-18 19:10ivazquezAssigned To => Retail
2025-03-18 19:10ivazquezFile Added: discretionaryPromotion23Q4.mp4
2025-03-18 19:10ivazquezOBNetwork customer => Gold
2025-03-18 19:10ivazquezSupport ticket => 123884
2025-03-18 19:10ivazquezTriggers an Emergency Pack => No
2025-03-21 08:01guilleaerAssigned ToRetail => guilleaer
2025-03-21 08:01guilleaerStatusnew => acknowledged
2025-03-21 08:02ranjith_qualiantech_comAssigned Toguilleaer => ranjith_qualiantech_com
2025-03-21 08:24ranjith_qualiantech_comStatusacknowledged => scheduled
2025-03-25 12:30gorka_gilNote Added: 0177223
2025-03-25 12:30gorka_gilStatusscheduled => feedback
2025-03-25 12:40gorka_gilNote Added: 0177228
2025-03-25 12:40gorka_gilStatusfeedback => closed
2025-03-25 12:40gorka_gilResolutionopen => no change required

Notes
(0177223)
gorka_gil   
2025-03-25 12:30   
For us looks fine that you cannot apply a discount to a product that cost zero.

Could you explain the details of the case to try to understand if makes sense to support that case?
(0177228)
gorka_gil   
2025-03-25 12:40   
We think this is not an issue, if you think other way contact us and we discuss the case