Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0058250POS2POSpublic2025-03-14 13:362025-03-26 16:00
Reportervbenitez 
Assigned Tofofarril 
PrioritynormalSeveritymajorReproducibilityalways
StatusclosedResolutionfixed 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version25Q2 
Merge Request Statusapproved
Review Assigned To
OBNetwork customerNo
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0058250: Not possible to print the gift ticket
DescriptionIt is not possible to print a gift ticket since the POS
Steps To ReproduceBack office configuration:
- Window Organization-->Gift Receipt Template--> Defult Gift receipt

Steps on the POS
- Open a paid and delivered order
- Click on print/duplicte
- Select gift
- Print and send by email
Proposed Solution
Additional Information
TagsNo tags attached.
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Attached Files
Issue History
Date ModifiedUsernameFieldChange
2025-03-14 13:36vbenitezNew Issue
2025-03-14 13:36vbenitezAssigned To => Retail
2025-03-14 13:36vbenitezOBNetwork customer => No
2025-03-14 13:36vbenitezTriggers an Emergency Pack => No
2025-03-14 13:46guillermogilNote Added: 0176851
2025-03-14 13:47guillermogilAssigned ToRetail => jorgewederago
2025-03-14 13:47guillermogilStatusnew => acknowledged
2025-03-19 19:07fofarrilAssigned Tojorgewederago => fofarril
2025-03-19 19:07fofarrilStatusacknowledged => scheduled
2025-03-19 21:33hgbotMerge Request Status => open
2025-03-19 21:33hgbotNote Added: 0177000
2025-03-26 16:00hgbotMerge Request Statusopen => approved
2025-03-26 16:00hgbotResolutionopen => fixed
2025-03-26 16:00hgbotStatusscheduled => closed
2025-03-26 16:00hgbotNote Added: 0177289
2025-03-26 16:00hgbotFixed in Version => 25Q2
2025-03-26 16:00hgbotNote Added: 0177290

Notes
(0176851)
guillermogil   
2025-03-14 13:46   
POS2.js:85 Error printing proof of payment: TypeError: Cannot read properties of undefined (reading 'HGR'); line: INe.doPrintGiftReceipt (
(0177000)
hgbot   
2025-03-19 21:33   
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3640 [^]
(0177289)
hgbot   
2025-03-26 16:00   
Merge request merged: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/merge_requests/3640 [^]
(0177290)
hgbot   
2025-03-26 16:00   
Directly closing issue as related merge request is already approved.

Repository: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2 [^]
Changeset: 576ebe88320d2b7ae2e3c04315885df593841c63
Author: Francisco Javier Deler O'Farril <francisco.ofarril@doceleguas.com>
Date: 26-03-2025 16:00:43
URL: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.pos2/-/commit/576ebe88320d2b7ae2e3c04315885df593841c63 [^]

Fixes ISSUE-58250: Not possible to print the gift ticket

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M web-jspack/org.openbravo.pos2/src/services/printing/GiftReceiptPrinter.js
M web/org.openbravo.pos2/res/printreceiptwithoutprices.xml
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