Openbravo Issue Tracking System - Retail Modules
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0058153Retail ModulesReturn Receiptpublic2025-03-05 17:382025-03-06 22:15
Reportersofidossant 
Assigned Tofofarril 
PrioritynormalSeverityminorReproducibilityalways
StatusscheduledResolutionopen 
PlatformOS5OS Version
Product VersionRR24Q4 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customer
Support ticket
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0058153: POS: The return reason is eliminated
DescriptionAt the moment of making a verified return when I give to pay and the payment is added, I see that in the lines has already eliminated the reason for return.
Steps To Reproduce-Enter the POS

-Make a verified return of several lines or a single line, adding the reason for return.

-When I click on pay and the payment is added, I check the lines again and see that the reason for return has already been removed from the first one.

Attached video : https://drive.google.com/file/d/101e5ZZhRCNThlHiOwvpjID1sHiL7PG1b/view?usp=sharing [^]
Proposed Solution
Additional Information
TagsNo tags attached.
Relationships
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2025-03-05 17:38sofidossantNew Issue
2025-03-05 17:38sofidossantAssigned To => Retail
2025-03-05 17:38sofidossantTriggers an Emergency Pack => No
2025-03-05 17:49eugeniIssue Monitored: eugeni
2025-03-06 15:42jorgewederagoAssigned ToRetail => fofarril
2025-03-06 15:42jorgewederagoStatusnew => acknowledged
2025-03-06 22:12hgbotNote Added: 0176541
2025-03-06 22:15fofarrilStatusacknowledged => scheduled

Notes
(0176541)
hgbot   
2025-03-06 22:12   
Merge Request created: https://gitlab.com/orisha-group/bu-commerce/openbravo/product/pmods/org.openbravo.retail.posterminal/-/merge_requests/1951 [^]