Openbravo Issue Tracking System - POS2
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IDProjectCategoryView StatusDate SubmittedLast Update
0058118POS2Corepublic2025-02-28 19:082025-03-13 16:21
Reportersofidossant 
Assigned ToRetail 
PrioritynormalSeverityminorReproducibilityalways
StatusclosedResolutionunable to reproduce 
PlatformOS5OS Version
Product Version 
Target VersionFixed in Version 
Merge Request Status
Review Assigned To
OBNetwork customerOBPS
Support ticket123000
Regression level
Regression date
Regression introduced in release
Regression introduced by commit
Triggers an Emergency PackNo
Summary0058118: the sales invoice and the receipt invoice are not related
DescriptionWhen we go to POS2 and we make a sale from a BP with the issue invoice active e.g. “Arturo Montoro” this is generated in the Back office, but when we make a return of the product with the issue invoice active in POS2, the Invoice is generated but if we see the “Linked Items” we do not see the relation to the invoice (the Sales order ones are visible).
Steps To ReproduceGo to POS2 -> Select BP “Arturo Montoro” -> Generate the return with active issue invoice -> Select the product to return -> Make the return

In the back office,if we see the “Linked Items” in the return , we do not see the relation to the invoice (the Sales order ones are visible).


Video Atacched :

https://drive.google.com/file/d/1pYoRe4Trl_y_-N5TL2OzRgVjE4OX5n04/view?usp=sharing [^]
Proposed Solution
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Issue History
Date ModifiedUsernameFieldChange
2025-02-28 19:08sofidossantNew Issue
2025-02-28 19:08sofidossantAssigned To => Triage Platform Base
2025-02-28 19:08sofidossantOBNetwork customer => OBPS
2025-02-28 19:08sofidossantSupport ticket => 123000
2025-02-28 19:08sofidossantTriggers an Emergency Pack => No
2025-03-12 23:19AugustoMauchAssigned ToTriage Platform Base => Retail
2025-03-12 23:20AugustoMauchNote Added: 0176754
2025-03-13 16:21aaroncaleroNote Added: 0176804
2025-03-13 16:21aaroncaleroStatusnew => closed
2025-03-13 16:21aaroncaleroResolutionopen => unable to reproduce

Notes
(0176754)
AugustoMauch   
2025-03-12 23:20   
Reassigned to the retail team, as theoretically if the record does not appear in the Linked Items section is because there is not a foreign key from the source to the target table.
(0176804)
aaroncalero   
2025-03-13 16:21   
@sofidossant Your video already shows (at the 0:20s mark) that the Return from Customer record has indeed a link to a Sales Invoice, which is the "return invoice" with the products you have just returned.